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Opening times

Monday 09.30 - 18.30
Tuesday 09.30 - 18.30
Wednesday 09.30 - 18.30
Thursday 09.30 - 18.30
Friday 09.00 - 18.30
Saturday 09.00 - 18.00
Sunday 10.00 - 16.00

Holiday Opening times

3rd April 09.00 - 17.00
5th April CLOSED
6th April 10.00 - 16.00
4th May 10.00 - 16.00
25th May 10.00 - 16.00
31st August 10.00 - 16.00
  • 0191 386 4666
  • Arnison Retail Park Pity Me, Durham, DH1 5GB

Store Facilities

Click & Collect service available
Store Manager

A message from Doreen, the store manager: If you're travelling to Lakeland in Durham for a specific product, please telephone us beforehand on 0191 386 4666 to check availability.

The Arnison Retail Park situated in the village of Pity Me, is about a mile and a half from the historic city centre of Durham. Free Parking and a frequent bus service make travel and access very easy.

My team will make you very welcome and no sight seeing trip will be complete until you have experiencde our spacious modern store complete with our chandelier made up of no less than 533 stainless steel utensils! Of course there are many other outlets on the park to make your shopping trip complete, we look forward to seeing you soon.

Please note
All enquiries, mail orders and catalogue requests are handled by our friendly and knowledgeable staff at our Windermere headquarters. They're available to help you on 015394 88100.

We're only happy when you're happy

If you're not delighted with your purchase or our service, or find the same product elsewhere for less, please tell us so that we can put it right.

Limited time offer. Save 33% on selected cleaning essentials.
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