When you place an order or access your account information, it's done using the Secure Socket Layer (SSL) encryption method; your details are encrypted before the information goes from your computer to ours.
When this is happening you'll see a little padlock symbol at the bottom of the browser - this means that your details are totally safe from prying eyes and that only Lakeland can see them. (Some browsers don't have this symbol; if the address of the web page starts with https, this also confirms you're secure). This method is the recognised standard for secure transactions.
We've been using the SSL encryption method since our website went live in 1999. However, if you're still wary, you can call our friendly Customer Services Team on 015394 88100.
If you’re not delighted with your purchase or our service, or find the same product elsewhere for less, please tell us so that we can put it right.