The Lakeland Guarantee
We’re only happy when you’re happyWe want you to enjoy shopping with us in complete confidence which is why every single product at Lakeland is backed by our guarantee. Our guarantee is your assurance that you can always trust Lakeland, and here’s why:
QUALITY YOU CAN DEPEND ONTried and thoroughly tested, no product makes it into our range without us really putting it through its paces. We only offer quality products that we would be happy to take home ourselves. If you are not delighted with your purchase, please let us know so that we can put it right for you.
OUR PRICE PROMISE TO YOUWe actively monitor the branded products of all our UK high street and online competitors to ensure that our price is the same and, in most cases, better! However, if you find an identical branded item at a lower price with another retailer, our Price Promise means that we’ll match the price for you.
Whilst we are unable to match sale or clearance priced products, we will price match items that are included in other retailer’s price promotions or events. If you are unsure whether the branded product you want to buy meets our Price Promise, please give us a call on 015394 88100 or pop into your local Lakeland store and we will be happy to advise.
What do we mean by an identical product?