The Lakeland Guarantee
Shop in confidence with Lakeland.
"Every single product we sell is backed by our unconditional, no-quibble guarantee. Our testing standards are famous throughout the industry, and our guarantee is your assurance that each item has met our exacting requirements - only when we are completely satisfied will it earn a place in our range. We hope you'll be delighted with our products, but if for any reason at all you're not 100% satisfied, we'll happily refund your money without delay... no 'ifs or buts' from Lakeland!
Whether you shop online, over the phone or in one of our stores, the Lakeland guarantee always applies. If you need to return something, our friendly staff will make it really easy - we want to make sure you love the things you buy from us."