You can now collect your order in store!
Simply select this option when you checkout to collect your order for FREE in our 68 UK stores.
Click & Collect: FREE
Standard delivery: orders of £30 and over FREE
Standard delivery: orders up to £30 - £2.99
Express delivery: standard delivery plus £5.00
Sunday Express delivery: standard delivery plus £5.00
Flowers: FREE next day delivery
Orders of £100 and over: FREE
Orders up to £100: £6.00
|EU countries||All orders: £7.50|
|Rest of the world
Orders up to £19.99: £25.00
Orders over £20.00: £25.00 plus an extra £3 for every £5 of products.
VAT on products is deducted during checkout.
|BFPO & Foreign & Commonwealth Office
Orders of £30 and over: FREE
Orders up to £30: £2.99
VAT on products is deducted during checkout.
Our normal delivery times (Please check the basket page for our latest delivery times)
Click & Collect: Please see the delivery page during checkout for availability.
Standard delivery: 3 - 5 working days
Express delivery*: Delivered next day if ordered before 6pm Monday to Friday (2 days after 6pm including Weekends/Bank Holidays). Please see basket page for latest delivery times.
Sunday Express delivery**: Delivered Sunday if ordered between 6pm Friday and 6pm Saturday
|Eire (Ireland)||Expected delivery 7 working days|
|EU countries||Expected delivery 7 - 10 working days (signature required, please enter contact telephone number in delivery instruction box below)|
|Rest of the world||Receive your order in 7 - 10 working days. (VAT is deducted from products where applicable. Signature required, please enter contact telephone number in delivery instruction box below)|
|BFPO & Foreign & Commonwealth Office||Expected delivery 3 - 5 working days. Please see basket page for latest delivery times.|
If for some reason your parcel doesn't arrive within the expected delivery time period, please contact us
Click & Collect
When you place an eligible order, you will be offered the Click & Collect service at the checkout.
Available from most Lakeland stores in the UK, we will suggest your nearest store(s), or you can select an alternative if you prefer, and deliver your order to your chosen store ready for you to collect.
We will give you an estimated collection date and keep you informed of progress by email before letting you know when your order is available in store.
We can also keep you updated by text message direct to your mobile.
We will keep your order in store for 4 days, if you're unable to collect it within this time frame please contact the store.
When collecting your order, you will need your order number and we will request confirmation of your home address as proof of identity.
As we are unable to split orders between Click & Collect and Home Delivery, only complete orders where all items are eligible for the service can be delivered to store for collection.
Delivery time: We're unable to specify a time for express deliveries, delivery will take place anytime up to 9pm.
Due to their location, the following postcodes will receive delivery in 2 working days: AB, BT, DD3-11, DG3-14, DG16, TD9, EH35-40, EH42-46, FK14, FK20-21, G83-84, KA6, KA18-19, KA26, KY9-10, KY14-16, ML11-12, PH3-16, TD1-8, TD10-14
Sorry, we are unable to offer express delivery to the following postcodes: FK18-19, HS1-9, IM1-9, IM99, IV1-28, IV30-32, IV36, IV40-49, IV51-56, IV63, KA27-28, KW1-17, PA20-33, PA34-38, PA41-49, PA60-78, PA80, PH17-26, PH30-44, PH49-50, PO30-41, TR21-25, ZE1-3
**SUNDAY EXPRESS DELIVERY
Delivery time: The delivery will take place between 9am to 7pm on Sunday. If the delivery fails for any reason we will try again on Monday. On rare occasions where a Sunday delivery fails, the parcel may have to be re-delivered on a Tuesday.
We only currently accept online payment from cards issued by UK banks. Please contact us if you'd like to place an order but have a card issued by a non-UK bank.
For details on delivering an order overseas, please see our guide for orders being despatched to addresses outside mainland UK.
Order tracking and history
If you've placed an order via our website, you can track its progress through our warehouse. Log in to your account and click on 'view order history'.
If at any time, or for any reason, you're not completely happy with your purchase(s), we'll give you a full refund with no fuss, no time limit and with free return postage. It's all part of the Lakeland guarantee
To do this, it would be really helpful if you could call one of our friendly Customer Services Advisors on 015394 88100 first, as there are occasions when it may not be necessary for you to be inconvenienced by sending a product back to us.