11 February 2018
I've just used the thermometer for the second time and I noticed that the print around the 'Jam' mark has faded/disappeared. I managed, but when I washed the thermometer after use, using ecological washing up liquid and a light touch with a cloth, I found yet more print had come off - hardly a recommendation for something that is used in hot liquids.
A note from the team
We’re very sorry the product appears to be faulty, but hope any replacement we’ve arranged performs much better