"Design flaw, disappointing product"
30 December 2015
This ought to be a great product but poor design lets it down. The legs need to lock into place so that the trays are secure, as it is when stacked 3 high and laden with cooling products the whole thing is about as reliable and steady as a house of cards! Given the amount of reviews mentioning this am rather disappointed that Lakeland haven't sorted this problem with the manufacturer already. The concept is great and it really does save space in the kitchen when batch baking but definitely needs improvement.
A note from the team
We're sorry to hear you've been disappointed with this product. We've passed on the suggestion to our buying team that this product would be improved with legs that are locked in to place. However we've found once the base rack is loaded with delicious cakes, the second rack will sit steadily on top without moving, to enable you to repeat the loading process. The 3 tier cooling rack has been a popular addition to customer's kitchen's for many years now resulting in an impressive 4.5 star rating average. We'll be in touch to look at alternative options for you.