25 January 2016
I bought a Knife Wizard [from you] in late 2014 while living in France. Tried it on some old and cheap knives and was not impressed. Bought some cheap ceramic knives as supermarket special offer [20 Euros for 5] which worked brilliantly for a year. Been using my good quality knives more frequently but they are now too blunt to 'touch up with a steel so thought I would try the Wizard. Quelle folie! They will hardly cut cheese now. Will be in Bluewater tomorrow and visit your store to see what other devices you may offer to redress the problem, would return the wizard but invoice lost. John
A note from the team
Thank you for placing your review. We're sorry to hear you've experience this problem, we'll be in touch shortly.It's never nice when a product doesn't meet our expectations, our store colleagues will be more than happy to help.