"Product specification change"
28 June 2017
I recently opened my box of your baking parchment (bought for years) and before even using it noticed the paper was completely different, a lot thinner. Used it to bake fish, (which I have done many times before), not only did the fish stick to the paper but the paper disintegrated when lifting the fish off. Never ever had this issue before. Will be returning it within the next week. Very very disappointing. If you are going to change a product at least try and make it for the better - an inferior product for the same price may increase your bottom line, but infuriates your customers!
A note from the team
Thank you for placing your review. We're sorry to hear of your experience and we'll be in touch to help.