This product did absolutely nothing for my cream leather suite - my previous method of gentle soap solution and Lakekland cleaning mitt (no longer on the site as far as I can see) followed by a dry cloth. The ink remover did nothing and a VERY gentle wipe with the soft cloth just damaged the leather. An expensive mistake.
Published 22 Jul 2014
A note from the team: Thank you for placing your review and taking the time to speak with us. We're sorry to hear of your experience and thank you for accepting our help.
I don't want to buy it all”
I bought this whole pack several years ago to l,ook after my Italian leather chairs. Only ever needed to use the 'gentle cleaner' others are unused. Went to Chelmsford Lakeland on Friday to just buy a replacement 'gentle cleaner'. Not possible and no alternative suggested (good idea in case of acleaning disaster). So I ended up buying a new kit for £14.99 when I will not use 2/3rds of the kit. What a wates of my money and environmental waste. PLease consider selling the 'gentle cleraner' as a separate item. Rating is for the cleaner, the pack is 1 star only.
Published 14 May 2013
A note from the team: Thanks for placing your review.We/ve passed on your suggestion to the buyer.
Leather Care Kit”
by Miss Stratfull
I brought this product with a recommendation from your staff saying it works wonders - well its doesn't. The ink remover is rubbish, the main reason I bought the kit. Not impressed as I wasted £14.99, really not happy and doubt I'll take any recomendations from your staff in future!
Published 15 Mar 2012
A note from the team: Thanks for placing your review.Sorry for the disappointment and we'll be in touch shortly to help.
Conditioning cream runs out too soon.”
by Mrs Robinson
The cleaner and conditioner leave my well-used leather settees like new, but the large bottle of cleaner outlasts the vital conditioner, and the useful-to-have but as yet unused ink-remover. I would be delighted to buy all of them again, as I need them. Right now I need a bottle of conditioner, but not the other two items. As Mrs Webber has suggested, could they be sold seperately, please? I don't want to look for another product: this is the best on the market, but neither do I want cupboards full of expensive items I shall never use if I continue to buy the pack of three. 4 * reflects this.
Published 08 Dec 2011
A note from the team: Thanks for placing your review. Your suggestion for replacement bottles of cleaner has been sent to the buyer
As good as new!”
by Marie Webster
This really does work. It has cleaned and polished my tired looking leather sofa leaving it conditioned and looking as good as new (almost!). Absolutely recommended.
Published 30 May 2011
by Mrs padley
About to place a repeat order. Have used this product several times with pleasing results. The ink remover needs dabbing not scrubbing or wiping off. As you dab the ink is drawn into a soft cloth.
Published 03 Aug 2010
I have used the cleaning and conditioning products on a very dirty cream leather sofa and they have transferred the seatee to look great. A fab product, shame you cant buy the products separately as the ink remover is a bit superfluous.
Published 31 May 2010
Good news and bad news!”
by Mike Tame
I have not written a review for this care kit before as I have only today tried out it's main components. As soon as it arrived (some months ago) I tried out the ink remover as my granddaughter had marked the arm of one of our leather settees with marker pen. It was only when I read another clients report, who had the same zero result with the ink remover, the ink cleaner had no effect on the mark whatsoever! I was prompted to write a report. The leather cleaner and conditioning cream have worked very well on one of our settees and 2 footstools. I have one more settee to do and I think the conditioning cream should just last out! (no-where near enough to do '5 average sized suites').
Published 25 Feb 2010
Ink not removed!”
by Mrs Martin
Using the first and second parts of this kit has produced average results. However the ink remover is completely useless - no result whatsoever! A specialist product that does not deliver is very annoying, and to pay almost £14 for it is astonishing. I have been satisfied with your cleaning products in the past ,but this has put me off buying any more from Lakeland.
Published 07 Dec 2009
A note from the team: It's not nice to find out one of our products was not suitable but we'll do our best to straighten things up. We'll be in touch shortly to help.
Well worth the money”
by Mrs Buckle
I've used this product twice and it's delivered outstanding results both times. I used it on my 2 leather sofas that are made from good quality leather and having a cat needed to cover up the scratches and this product has transformed them. I am really impressed - buffing it really gives it the final professional finish.
Published 14 Nov 2009
I have the opposite problem to the last review in that I run out of the cleaning solution before anything else - again it would be useful to buy the items separately as well as in the pack. Having tried other products I really find this one the best.
Published 28 Oct 2009
A note from the team: I'll pass you suggestion on to our Buying team for consideration in the future.
Leather care kit”
by Mrs Webber
I have bought several of these packs but am frustrated that the conditioning cream always runs out before the cleaning solution. I have asked in the store if I can buy the conditioning cream separately but I understand you only sell the packs. I can't afford to buy another pack just for the conditioning cream so will be looking elsewhere in future for an alternative product.
Published 16 Jun 2009
A note from the team: I will pass your valuable suggestion onto our buying team for consideration.
Leaves a film on furniture”
I have leather sofas and dining chairs and my current cleaner/protector ran out so I bought this one but wouldn't do so again. I used the cleaning solution first as per the instructions and waited a while before applying the conditioning cream, which I then buffed off with a clean cloth. It seems to have left an invisible film on the surface of both my sofas and dining chairs, I have since tried to re-buff this off but it hasn't worked. It hasn't bought the leather up as shiny as the previous product I was using, so I won't be buying this product again.
Published 15 Feb 2009
A note from the team: We're concerned the complete leather care kit didn't meet your expectation. We'll be in touch shortly.
Leather care kit”
by Miss HAUXWELL
this has worked wounders on my black leather couch,with 2 small childen a dog and 2 cats i was needing something that would work. i am giving this 10/10 as it made my couch look new.so simple to use and makes the leather look new,thanks lakeland
Published 26 Oct 2008
by ELIZABETH MARY
i tried this product from my daughter, she purchased it from you on one of her many visits to your store, it was very good.
Published 02 Jun 2008