09 June 2015
We bought this airer from your Chelmsford branch and, like another reviewer, are very disappointed to find that the ends of the bars - only on the top levels on both sides though - are very rough. You certainly couldn't put delicate items on the bars if there was any chance they might catch. All the other levels are fine - the bars seems to be inset into the uprights slightly but on the top levels they are proud to the upright. We have ordered another one - we needed 2 and the store only had one in stock - and hope that the second will not be the same.
A note from the team
Thanks for the feedback and taking the time to speak to me on the phone. I'll pass your comments to the buying team.