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Showing reviews 1 - 20 of 20
Persevere and you will be impressed!”
Big problems initially as I could not put it together (it is hard!). But wonderful Customer Services came to the rescue (they must be the best CS department in the world!). Now have a working mop and it is excellent. I was so impressed the way it cleaned a muddy floor that the dogs had trampled over. The only reason for 4 rather than 5 stars is the initial 'hiccup' as you do have to be very strong to put it together! I think they do need to look at the design as others have had problems. Get this right and this will be an absolutely superb mop.
Published 09 12 2014
fine on 2nd one”
by elizabeth brindley
first one leaked everywhere. Speedy replacement from Lakeland which works perfectly. Thank you.
Published 29 10 2014
THIS MOP HAS MADE LIGHT WORK OF A HORRIBLE JOB!!!”
by L A
I bought this mop to clean my hard wood floors; this has been a job I hate but this mop has made it so easy! Just press the trigger to spray the cleaner in front of you and you just mop over. I whizzed round all my floors in a fraction of the time it used to take with fabulous results. Wow!
Published 05 09 2014
Fantastic product and service”
Five stars for this mop, and another five for the Lakeland team. I initially failed to assemble the mop properly and they went out of their way not only to resolve the problem for me, but to make sure that I was more than happy with their response. Lakeland Customer service never fails to amaze me - they are friendly and helpful and, and always put the customer first. And I'm so glad I bought this mop, which has turned my least favourite job into a pleasure.
Published 31 01 2014
by Maureen Crutchley
As I live in Rhodes Greece all my floors are either tiled or wood,this was a perfect buy for me I have been able to throw away my old mop and bucket.I can clean all my floors in one go without having to change water,they dry almost immediately, it's easy to store.If I have one criticism it's that doesn't come with a changeable smaller head for getting into corners but all in all a great product
Published 11 07 2013
Kitchen floor cleaning made Easy & Quick”
by Mrs Ryan
Thank you Lakeland for having the Bona Mop System. Cleaning my kitchen tile and laminate toilet floor are now a fun pleasure made so easy.
Published 21 05 2013
Brilliant Bona Spray Mop”
I'm delighted with my new Bona spray mop. It was simple to put together and is easy to use. The swivel head makes it easy to get around my kitchen table and chairs. The spray is super fine leaving no dribbles or wet puddles on the floor. It's saving me lots of time and hassle and my floors look cleaner than ever. I wouldn't use any other product now. Lots of my friends are buying them too, a few because the contractors installing new wooden flooring have recommended Bona products to them as the professionals choice! Thanks Lakeland for a great quality and effective spray mop!
Published 16 05 2013
Poor performance and quality”
The first mop had a broken trigger so had to be returned as it would not spray at all. The replacement mop did have a trigger that worked originally but after using about 20 times that trigger failed too. It also kept getting blocked and it was necessary to keep removing the cleaner bottle and reattaching it. Very time consuming - I found the performance of the mop on solid wood floors, tiles and laminate to be very poor - it simply seemed to spread the cleaner on the surface but not actually clean anything. Have now returned the 2nd broken mop and would not buy it again.
Published 13 05 2013
A note from the team: Thanks for placing your review. We're sorry you received two faulty mops. We are pleased after speaking with our customer service team that they were able to help.
This mop is very easy to use - just a quick spray and push the mop to clean. It is so much better than anything else I have tried on my wooden floors. I can highly recommend it.
Published 18 04 2013
Pleased so far”
I've just had this mop a couple of weeks and am v. pleased with it. . I can't kneel down to do the grout lines in my floor tiles, I'm sure I'm not alone in this, so it would be great if they sold a 'scourer' type pad to fit it too
Published 29 03 2013
A note from the team: Thanks for placing your review. We've passed on your suggestion to the buyer for a scourer pad to be included.
Bona mop is Bona!”
by Sue Halfpenny
I received my parcel this morning and assembled the mop straight away. It was easy to use and the results were great. We have a young dog with big paws and the floors were clean and dry really quickly. I'm delighted with the product-as with everything I buy from Lakeland. It was worth the money. Thank you Lakeland
Published 21 03 2013
I have been looking for a decent floor mop for years - to deal with a muddy kitchen floor (dogs and husband) and lacklustre bathroom floor tiles and also wooden floors in dining room and chill out room. This brilliant mop deals with these surfaces in a trice, leaving them squeaky clean, with no mess, no steam, no special preparation. You can just get on with it as and when you have five minutes to spare. I recommend it highly.
Published 13 03 2013
The spray mop is a great product. Ergonomically designed and easy to use. Just assemble and clip the bottle in hard and ready to use. Recovering from a total knee replacement so this is just the job for cleaning floors as I will not be able to get on hands and knees again! Tried on wood and tiles. great on both and easy cleaner bottle switch over. No leads, no hot water and no saturated floors. Light to push and carry, Best thing I've bought in years.
Published 12 03 2013
This review is for an older version of this product
It works. Floors are dry, sparkly clean and it took little effort. Just pay careful attention to the assembly instructions.
Published 06 03 2013
Bona Spray Mop”
Excellent product. Cleans without over-wetting the floor. Quick, lightweight and easy to use, for a full clean or to remove muddy paw prints now and again on a rainy day!
Published 01 03 2013
I've just used my mop for the first time. What an easy efficient cleaning system! No streaks, easy swivel head, no more wet floors that have to be dried with a different mop. On the first use, I would thoroughly recommend this mop. (Sad getting excited about a mop, but there you are!)
Published 26 02 2013
by Jane Clare
If I could give this 0 stars I would - it is not fit for purpose - no way does it spray out like the video - all I could produce was a feeble dribble and even that took several pulls - sometimes nothing at all. Being returned, but have to take it to a store as once assembled it cannot be taken apart to go back in the box for online return. Do not be tempted to buy this.
Published 21 02 2013
A note from the team: Thanks for placing your review and contacting our customer service team. We're sorry the spray action wasn't as expected on your mop. We're pleased we've been of some help to rectify this for you.
Have just received my replacement mop; the first one wouln't spray and Lakeland replaced it straight away. Bought this mop to use on laminate, mainly in my kitchen. We have two setters continually leaving muddy paw prints across the floor. This mop is brilliant; so quick and easy to use. A few sprays and wipe over and all is clean again. Dries very quickly and doesn't leave any streaks. Wouldn't be without it now.
Published 21 02 2013
Best Floor mop ever.”
My laminate floors are 15 years old with heavy wear.Spent today starting from scratch with the Bona spray mop. Looks as if new floors been laid.Quick,easy brilliant results using floor polish remover ,then polishing and washing.Swivel head gets in all the awkward spots and no smears anywhere.No soggy floors or aching back.
Published 09 02 2013
Simple yet effective mop”
Great to have a mop that is ready to use. No need for hot water. No leads to fall over. Just spray and wipe. Simple to use with good cleaning results.
Published 17 01 2013
This review is for an older version of this product