Promises much but does not fully deliver!”
by Joanne Stanley
I am mostly pleased with it but disappointed in some respects. It works well on mopping the linoleum floor of my kitchen but less so on the hardwood floor. As I live in an area with extremely hard water I was quite pleased with the way it cleaned my shower screens though they were not perfect. I cleaned my uPVC windows (inside) using the squeegee head and was delighted with the results. However, the small mop head didnt appear to have much effect on the shower tray and the direct steam nozzle seemed to be useless! I am glad that I didnt pay full price and feel a little cheated out of money!
Published 23 10 2014
A note from the team: Thanks for placing your review. We're sorry that the cleaner has been such a disappointment and will be in touch shortly.
I love this mop so much I want to marry it. Simple and cleans so easily. Great value for money.
Published 06 10 2014
by Sue Scaling
I purchased this steam cleaner last Saturday- I've used it today and I am very disappointed! The pad has worn out after 1 use on a large stone floor,the little brush attached to the handheld steam cleaner is already showing signs of wear!
Published 06 10 2014
A note from the team: Thanks for placing your review. We're sorry the steam mop didn't work as well as you were expecting. We'll be in touch shortly to help.
I bought this steam mop a few months ago and it has been used regularly for a number of cleaning tasks around the house - kitchen and bathroom floors, shower unit, and around the kitchen. I am a convert! I have skin allergies to the vast majority of detergents so it is lovely to have my house cleaned in such a 'pure' way using no nasty chemicals. Would highly recommend.
Published 05 09 2014
Easy to use. Average cleaning.”
by Mrs Hamilton
Well built and easy to use. Cleaning is average. I didn't realise that I would have to vacuum first so doesn't save much time. The mop still leaves behind debris at the edges which I collect with kitchen roll. If I had done some research first, I would have bought a combined vacuum and steam mop. The window tool is good for the shower, however, the small mop head cover for the hand tool gets saturated very quickly and I find I can't use it for long (only one provided). Covers need washed after each use (separately, with liquid detergent which I don't usually buy).
Published 14 08 2014
A note from the team: Thanks for placing your review and we'll be in touch shortly.Please consider the Bissell Vac and Steam (item 24358) which is both a vac and a steam cleaner.
I have tried steam cleaners in the past, but none were as effective and easy to use as this one.
Published 22 07 2014
RUBBISH - AVOID”
Purchased in store and returned for a refund the next day. We thought this would avoid streaks when cleaning our high gloss kitchen tiled floor. It didn't and it is in fact quicker and better with a mop. If you have floors that are matt / not high gloss you will probably think this is great. If you have a reasonably clean house already this will not improve it. Even tried it on the stainless steel hob and wished I hadn't bothered. I spent more time cleaning up the streaks it left then actually cleaning. PLUS imagine the cost as this will be like boiling the kettle continuously!
Published 09 07 2014
A note from the team: We're sorry to hear this product has not met your expectations. It does sound like it may have lifted existing floor cleaning solution. It terms of cost, it's a very efficient method of cleaning using just 1.5kw of power per hour so as an example: if your electricity supplier charges 10p per kw, the hourly charge would be just 15p.We hope you manage to find a suitable alternative cleaning solution.
Very good design but not strong enough for me.”
I was really pleased with the design and look. Obviously good quality and well thought out. Sturdy and practical. However, the performance is mediocre. Provides good steam but cant deal with anything above a light clean. Cant imagine what you would ever use the first setting for and really felt like it could do with a stronger setting. Could not remove a rubber mark on a wooden floor (which was easily removed with a friends basic floor mop) and left far too much water on surfaces (kitchen cupboards etc). Did decent job on grout but think that was more the brush than steam. Looking to return.
Published 13 06 2014
A note from the team: Thanks for taking the time to give us your feedback, I'm sorry that you'd been disappointed with the performance I'll be in touch shortly to help.
is this a new high score ?”
I managed to get half the Italian Riviera hooked on the SHARK (not the other way around), having just ordered the seventh for yet another friend. Took advantage of the special offer. So as an ex-pat I am doing my bit for the British economy and this area of Italy is quite literally steaming.
Published 06 06 2014
Unimpressed,a big let down!”
I bought this steam cleaner a couple of months ago,having been persuaded by the staff in Cardiff that it was worth investing in,unfortunately i've not been blown away by it's performance,there certainly isn't a consistent steam flow,which i assumed would be automatic ( surely the times when there is no steam,the floors are not being cleaned thoroughly?? ) the handheld option is clearly also not emitting permanent steam,therefore my overall opinion is i've wasted £99 on something which has not helped reduce my household chores,if anything,has lengthened them,very disappointed.
Published 02 06 2014
A note from the team: Thanks for placing your review. We're sorry for your disappointment and will be in touch shortly to help.
by Kathryn Nicolaides
I too am very disappointed wth this product.I had it sent out to me in Cyprusand have tried it on all surfaces, tiled, granite and wooden, but unfortunately, it leaves all the floors dull and streaked so I have gone back to the mop and bucket. Everything else I have bought from Lakeland has been excellent.
Published 21 05 2014
A note from the team: Thank you for placing your review. We're sorry that the steam mop hasn't met your expectations and we'll be in touch shortly.
Porcelain tile floor left dull, when subsequently wiped with damp kitchen roll it was obviously still dirty. I find the mop head fiddly to get on. Hand held mode does get grease off glass kitchen door.
Published 12 05 2014
A note from the team: Thanks for placing your review. We're sorry that the steam mop is not meting your expectations and will be in touch shortly.
Decent cleaner poor service”
I was unsure about this but purchased due to the Lakeland guarantee. Tried it once - okay. I liked the hand held section and it cleaned my bathroom well. The upright part was okay - no better than a mop and bucket - but cleaned the floor to a decent standard. Some marks still remained and I had to get on my hands and knees to scrub - but I think the steamer had loosened.
Published 12 05 2014
A note from the team: Thanks for placing your review. We're sorry the steamer section has loosened. We'll be in touch shortly to help.
Purchased this steam mop in January and having used it several times, I remain disappointed with the results! I have used it on wooden floors, lino and tiles and in all cases the surfaces are left very dull and streaky. Don't think it was worth the money. Have gone back to mop and bucket!!
Published 29 04 2014
A note from the team: Thanks for placing your review.We're sorry for your disappointment with the steam mop and will be in touch shortly. Please note:be careful when using on your laminate floor as prolonged high heat settings can damage the joints between the laminate pieces or weaken the glue under the floor (This is also possible with lino floors).
Worth the investment!”
So far have only used this on kitchen and bathroom floors. Incredibly easy to assemble and start using! I only wish I had made the investment earlier as cleaning the floor now takes half the time and effort.
Published 10 04 2014
This review is for an older version of this product
I've had this mop for several months now, having upgraded from the basic Lakeland own brand one. Despite following all the instructions I often feel that it's me doing all the hard work! The steam isn't always constant (unlike the lakeland one) and I find that even when my floors only looks as if they need a quick going over,I still have to use it in 'scrub' mode. Many years ago I had a handheld steamer for my tiles etc and the power from this was far greater!
Published 03 03 2014
A note from the team: Thanks for placing your review. We're sorry the mop is such a disappointment and will be in touch shortly.
Love the shark...seeing as my Hall floor has white tiles, I need to clean it everyday, this surely saves me time and energy but I do wish the pads would last longer as I've only had it about 5 months, the pads aren't as good as they use to be (they don't lift the dirt, leaving it behind!) shame the replacements are a little pricey.. FIRST RATE PACKAGING - parcels are always delivered secured and well packed.
Published 28 02 2014
I wouldn't be without my Shark 2 in 1. I have two dogs who refuse to wipe their paws when coming in from walks or the garden and my laminate flooring really shows up their paw marks. A quick scoot round with the shark on its lowest setting and my floors are clean ago. It's also a godsend with my shower cubicle - no more chemical cleaners! I just love it!
Published 04 02 2014
A note from the team: Thanks for placing your review.Please be careful when using on your laminate floor as prolonged high heat settings can damage the joints between the laminate pieces or weaken the glue under the floor.
Good but could be better”
After using twice I have few suggestions to make this product even better... The cable is not long enough... Some sort of stand would make cleaning much easier rather than having to lean against something or place on floor whilst moving furniture... Why have 2 floor pads and only 1 little pad for hand held? Especially when sold in 3's!!!! Really could do with more in pack... We have lot of wall tiles in our house and very impressed with cleaning although did finish off with old fashioned cloth to shine... Did leave water marks on laminate floor because I hadn't washed pads before use...
Published 28 01 2014
A note from the team: Thanks for taking the time to write your review and for your suggestions, I'll be happy to pass these on. Many thanks.
My Shark and I are already firm friends!”
by Mrs Brodie
Only took delivery of my Shark this morning but I've already completed 2.5 hours of steam cleaning without a word of complaining (unheard of!) Even my husband stood watching me in awe ;) easy to assemble & get going. I purchased the reusable crystals to be able to get distilled water easily. It was very easy to fill up. The unit is so light I whizzed up the stairs to do the bathrooms with ease. The cord is nice & long too. I used Mop mode on my kitchen floor & it worked very well. Scrub mode worked very well in bathrooms & everything gleamed afterwards. V happy.
Published 27 01 2014