Add the Shark® 2 in 1 Electronic Steam Mop to your basket
Showing reviews 1 - 20 of 98
by Mrs Dines
I bought this a couple of years ago and it is now sat in the cupboard and is rarely used. I don't think it emits a steady amount of steam and I couldn't see that it was getting anything clean. Back to the mop and bucket
Published 09 03 2015
A note from the team: Thanks for the feedback. I'm sorry to hear the steamer has become faulty, I'll be in touch shortly to put things right.
I bought this last summer and was really excited to try it (I know; I don't get out much). However, several months later I have to say I'm very underwhelmed. It cleans the floors no better than a cloth & bucket of hot water with no detergent. So anything that dissolves easily is fine (e.g. muck off the kids' shoes) but it's rubbish with anything more challenging like dried-on food spills. As I bought this mainly for the kitchen that makes it a bit pointless. I get far better results with a bucket of soapy water and a cloth, hence I hardly use it these days. For me this was a waste of money.
Published 28 01 2015
A note from the team: Thank you for placing your review. We're sorry to hear of your disappointment and we'll be in touch shortly to help.
I bought this Shark Steam mop over a year ago and I have been very pleased with the cleaning and finish that the mop provides. However, after a month or so of washing the mop heads in the washing machine on the correct temperature, the mops shrink and they do not fit onto the steam mop anymore. The velcro does not fair very well in the washing machine either and over time the velcro does not stick together. I feel that the mop heads need a different method of attaching together onto the steam mop.
Published 05 01 2015
A note from the team: Thanks for placing your review. We're sorry for the problem with the pockets and will be in touch shortly.Please ensure that the pockets are not machine washed in water over 40 degrees. If you stick the velcro strips together before putting in the washing machine, this will stop small pieces of other fabrics sticking to them, as these pieces will reduce the effectiveness of the strips over time.
Converted to steam cleaning”
It is very easy to use and the floors dried quickly after. We were shocked by the amount of dirt that came off what we thought were reasonably clean tile and lino floors with no streaks remaining. It also got out ground in dirt from laminate floors and was useful in refreshing carpets. The detachable steamer is fine for tiles etc and also cleaning the cooker. Since we have a cess pit we like cleaning without chemicals and this is the best yet. Downside is the relative small size of the water container.
Published 24 12 2014
Good but could be better”
I purchased this because of some of its features that other models didn't have such as a constant steam instead of having to press a button on and off and the swivel mop head, however the motor seems to make a very odd sound and I am quite disappointed in the direct steam as it takes a very long time to come out and then doesn't really come to much even when on full power! I do however find it very easy to use on the floors as it glides easily, it's not the perfect in terms of cleaning as it leaves some streak marks.
Published 20 11 2014
A note from the team: Thanks for placing your review. We're sorry for your disappointment with the steam mop and will be in touch shortly.
Hopeful, but really disappointed”
My sister bought this for me for my birthday a couple of weeks ago, and I've just used it for the first time. I was hoping that it would be just the thing that I was looking for to clean my tiled kitchen floor and my bathroom vinyl floor, and to use as a hand-held for cleaning surfaces in my kitchen and bathroom. I suspect that I might have a faulty unit, as it doesn't produce nearly as much steam when used as a hand-held as it appears to in the Lakeland video. I am really disappointed!
Published 19 11 2014
A note from the team: We're sorry to hear you've been disappointed with this product and hope you find a suitable alternative.
Does what it says on the tin”
by Henry Marks
This steam mop is really good. The delivery to Spain by Lakeland was excellent - ordered Friday afternoon - delivered on Wednesday lunchtime. The mop was easy to assemble and seems very well made and much better and more professional than our previous H2O X5. Fairly quite and plenty of steam available from the different settings. Cable is nice and long and and small touches like the storage bag add to the quality feeling of the product. Well done Lakeland for your service and Shark for the product.
Published 14 11 2014
Promises much but does not fully deliver!”
by Joanne Stanley
I am mostly pleased with it but disappointed in some respects. It works well on mopping the linoleum floor of my kitchen but less so on the hardwood floor. As I live in an area with extremely hard water I was quite pleased with the way it cleaned my shower screens though they were not perfect. I cleaned my uPVC windows (inside) using the squeegee head and was delighted with the results. However, the small mop head didnt appear to have much effect on the shower tray and the direct steam nozzle seemed to be useless! I am glad that I didnt pay full price and feel a little cheated out of money!
Published 23 10 2014
A note from the team: Thanks for placing your review. We're sorry that the cleaner has been such a disappointment and will be in touch shortly.
I love this mop so much I want to marry it. Simple and cleans so easily. Great value for money.
Published 06 10 2014
by Sue Scaling
I purchased this steam cleaner last Saturday- I've used it today and I am very disappointed! The pad has worn out after 1 use on a large stone floor,the little brush attached to the handheld steam cleaner is already showing signs of wear!
Published 06 10 2014
A note from the team: Thanks for placing your review. We're sorry the steam mop didn't work as well as you were expecting. We'll be in touch shortly to help.
I bought this steam mop a few months ago and it has been used regularly for a number of cleaning tasks around the house - kitchen and bathroom floors, shower unit, and around the kitchen. I am a convert! I have skin allergies to the vast majority of detergents so it is lovely to have my house cleaned in such a 'pure' way using no nasty chemicals. Would highly recommend.
Published 05 09 2014
Easy to use. Average cleaning.”
by Mrs Hamilton
Well built and easy to use. Cleaning is average. I didn't realise that I would have to vacuum first so doesn't save much time. The mop still leaves behind debris at the edges which I collect with kitchen roll. If I had done some research first, I would have bought a combined vacuum and steam mop. The window tool is good for the shower, however, the small mop head cover for the hand tool gets saturated very quickly and I find I can't use it for long (only one provided). Covers need washed after each use (separately, with liquid detergent which I don't usually buy).
Published 14 08 2014
A note from the team: Thanks for placing your review and we'll be in touch shortly.Please consider the Bissell Vac and Steam (item 24358) which is both a vac and a steam cleaner.
I have tried steam cleaners in the past, but none were as effective and easy to use as this one.
Published 22 07 2014
RUBBISH - AVOID”
Purchased in store and returned for a refund the next day. We thought this would avoid streaks when cleaning our high gloss kitchen tiled floor. It didn't and it is in fact quicker and better with a mop. If you have floors that are matt / not high gloss you will probably think this is great. If you have a reasonably clean house already this will not improve it. Even tried it on the stainless steel hob and wished I hadn't bothered. I spent more time cleaning up the streaks it left then actually cleaning. PLUS imagine the cost as this will be like boiling the kettle continuously!
Published 09 07 2014
A note from the team: We're sorry to hear this product has not met your expectations. It does sound like it may have lifted existing floor cleaning solution. It terms of cost, it's a very efficient method of cleaning using just 1.5kw of power per hour so as an example: if your electricity supplier charges 10p per kw, the hourly charge would be just 15p.We hope you manage to find a suitable alternative cleaning solution.
Very good design but not strong enough for me.”
I was really pleased with the design and look. Obviously good quality and well thought out. Sturdy and practical. However, the performance is mediocre. Provides good steam but cant deal with anything above a light clean. Cant imagine what you would ever use the first setting for and really felt like it could do with a stronger setting. Could not remove a rubber mark on a wooden floor (which was easily removed with a friends basic floor mop) and left far too much water on surfaces (kitchen cupboards etc). Did decent job on grout but think that was more the brush than steam. Looking to return.
Published 13 06 2014
A note from the team: Thanks for taking the time to give us your feedback, I'm sorry that you'd been disappointed with the performance I'll be in touch shortly to help.
is this a new high score ?”
I managed to get half the Italian Riviera hooked on the SHARK (not the other way around), having just ordered the seventh for yet another friend. Took advantage of the special offer. So as an ex-pat I am doing my bit for the British economy and this area of Italy is quite literally steaming.
Published 06 06 2014
Unimpressed,a big let down!”
I bought this steam cleaner a couple of months ago,having been persuaded by the staff in Cardiff that it was worth investing in,unfortunately i've not been blown away by it's performance,there certainly isn't a consistent steam flow,which i assumed would be automatic ( surely the times when there is no steam,the floors are not being cleaned thoroughly?? ) the handheld option is clearly also not emitting permanent steam,therefore my overall opinion is i've wasted £99 on something which has not helped reduce my household chores,if anything,has lengthened them,very disappointed.
Published 02 06 2014
A note from the team: Thanks for placing your review. We're sorry for your disappointment and will be in touch shortly to help.
by Kathryn Nicolaides
I too am very disappointed wth this product.I had it sent out to me in Cyprusand have tried it on all surfaces, tiled, granite and wooden, but unfortunately, it leaves all the floors dull and streaked so I have gone back to the mop and bucket. Everything else I have bought from Lakeland has been excellent.
Published 21 05 2014
A note from the team: Thank you for placing your review. We're sorry that the steam mop hasn't met your expectations and we'll be in touch shortly.
Porcelain tile floor left dull, when subsequently wiped with damp kitchen roll it was obviously still dirty. I find the mop head fiddly to get on. Hand held mode does get grease off glass kitchen door.
Published 12 05 2014
A note from the team: Thanks for placing your review. We're sorry that the steam mop is not meting your expectations and will be in touch shortly.
Decent cleaner poor service”
I was unsure about this but purchased due to the Lakeland guarantee. Tried it once - okay. I liked the hand held section and it cleaned my bathroom well. The upright part was okay - no better than a mop and bucket - but cleaned the floor to a decent standard. Some marks still remained and I had to get on my hands and knees to scrub - but I think the steamer had loosened.
Published 12 05 2014
A note from the team: Thanks for placing your review. We're sorry the steamer section has loosened. We'll be in touch shortly to help.