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Lakeland, the home of creative kitchenware

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Customer reviews

Chandelier & Crystal Cleaner
Chandelier & Crystal Cleaner
2.1 stars out of 5 based on 13 reviews.

Showing reviews 1 - 13 of 13

Not clear instore that this product damages acrylicsby Mrs Robertson

1 stars out of 5

Chandelier & Crystal Cleaner

Very excited when I saw this instore at Windemere. Took it back to my restaurant promptly sprayed my chandelier went home and left it to drip. Came in next day to find my £300 massive ACRYLIC CHANDELIER drooping and broken. Read the tiny writing on the back and found it was only for use on glass. WOULD HAVE EXPECTED THIS DETAIL TO BE MADE VERY CLEAR ON LAKELAND SIGNAGE SINCE MOST MODERN CHANDELIERS ARE NOW ACRYLIC

Published 07 01 2014

A note from the team: Thank you for taking the time to discuss this us today.We can understand how disappointing the results were and agree it's important to check the care instructions on the packaging that states: this product may adversely affect acrylics, polycarbonates or coatings. Do not use on clear or stressed plastics or coated parts.

Very disapointingby Patricia

1 stars out of 5

Chandelier & Crystal Cleaner

Did not do what it said on the tin! despite having dusted the chandelier, it did not clean evenly and left lots of streaks, would not buy this again, and would not recommend.

Published 19 08 2013

A note from the team: Thanks for placing your review. We're sorry the cleaner didn't work as you expected. We'll be in touch shortly to help.

Disappointed really wanted it to workby Verity

2 stars out of 5

Chandelier & Crystal Cleaner

Had hoped that this would save me time in dismantling my light, initally I had good results but by the time it dried you could see the remaining dust and in some places, it was cloudy on the clear glass meaning it had to be take apart one at a time. Too expensive for little result, will not buy again. seemed too good to be true!

Published 27 05 2013

A note from the team: Thanks for placing your review. We're sorry for the disappointment and will be in touch shortly.

a complete waste of time and effortby Kathy

1 stars out of 5

Chandelier & Crystal Cleaner

Was looking forward to never having to take down the chandeliers and wash and clean them ever again! Just spray the grime away! Well, the old saying that if something looks too good to be true, then it probably is, proved correct in this product. A complete waste of time and effort. Everything close by had to be covered because the spray went everywhere. Then crystals left with a sort of cloudy sticky film on them. Yuk. So they still had to be washed. Lakeland's standards are usually so high that, now I look at previous reviews, I don't think this should still appear in your catalogue

Published 22 10 2012

A note from the team: Thanks for placing your review. We're sorry the cleaner wasn't as expected. We'll be in touch shortly to help.

Disappointedby Sue

1 stars out of 5

Chandelier & Crystal Cleaner

Like several other reviewers, I had considered buying this item for some time but was confused by conflicting reviews. I eventually purchased in store and wish I hadn't. It didn't clean my chandelier like it says it should, leaving it smeary and in need of soap and water!

Published 28 08 2012

A note from the team: Thanks for placing your review. We're sorry the cleaner wasn't as expected. We'll be in touch shortly to help.

Chandelier cleanerby Georgina A

1 stars out of 5

Chandelier & Crystal Cleaner

I have a few large chandeliers so thought this would be brilliant. To be honest, I was less than satisfied as it is very difficult to control - I ended up spraying the ceiling etc. It didn't work well, or maybe I did not put enough on. Eventually, I ended up cleaning my chandeliers with an e cloth and water - which worked brilliantly!

Published 24 08 2012

A note from the team: We're sorry to hear that this product has not worked well and will be in touch soon to help.

Great product greatly improved with the spray can formatby Fiona Jerome

5 stars out of 5

Chandelier & Crystal Cleaner

My parents used to buy me this to clean my chandeliers when it came as liquid in a spray bottle and I'm so glad I rediscovered it on your website recently. The aerosol works even better, finely covering every facet of the crystals and allowing us to clean in situ, with just a bit of wiping to the more fiddly bits to get rid of loosened grime. We have every size and shape of chandelier and it tackles them all beautifully.

Published 20 08 2012

This review is for an older version of this product

Disappointing resultsby Julie

1 stars out of 5

Chandelier & Crystal Cleaner

I bought a can of this cleaner in the summer ready to clean my crystal chandeliers for Christmas. Unfortunately, after following the instructions to the letter and repeating the procedure (even though my chandeliers are cleaned by hand regularly, using hot water and washing up liquid, the crystals were left with a sticky, milky residue covering them. So I still had to dismantle them and revert to the old tried and tested method of washing them to get rid of the spray residue as well! A complete waste of time, effort and money. 0 stars!

Published 08 12 2011

A note from the team: Thanks for placing your review. Sorry you've had to go back to the old way of cleaning the crystal. I'll be in touch shortly to help.

Speedy Cleaning, some wiping required!by Patrick

4 stars out of 5

Chandelier & Crystal Cleaner

I had seen the mixed reviews before I bought this, but the thought of unhooking and washing each crystal on a large chandelier by hand was too much, so I gave it a try. It worked really well - I was somewhat horrified by the amount of dirt that ran off, and although I did need to spend some time wiping the arms and bars, it was nowhere near as time consuming a job as cleaning each drop individually. If this chandelier hung in my living room I probably would go over each crystal for a final polish to maximise the sparkle, but this did a good job, and saved me a lot of time and effort.

Published 03 02 2011

UNBEATABLEby Glenys

5 stars out of 5

Chandelier & Crystal Cleaner

I feel compelled to write a review for this product as it gives absolutely amazing results and is so easy to use. I used it on my chandeliers which were a real headache to clean before I found this product. I removed the chandelier and used it over the kitchen sink: I just sprayed it on and watched the dirt run off; left the chandelier to dry completely and hung it back in place. The only negative thing I have to say is that you no longer deliver this product overseas. I am living in Belgium and had wanted to add more onto my new order but was prompted at check-out to remove the item. What a shame.

Published 26 12 2010

CHANDELIER & CRYSTAL CLEANERby ANGELA GRAHAM

1 stars out of 5

Chandelier & Crystal Cleaner

I had been thinking of getting this product for a long time,too. I was also disappointed with its performance. I wasnt expecting magic, but how do you spray your chandelier without covering any metal bits??Its impossible!!I had to wipe all the metal bits with meths to get rid of the residue. I might as well have washed it in soapy water, for all the good it did. Waste of money.

Published 15 06 2010

A note from the team: I'm sorry that the chandelier & crystal cleaner had proved unsuitable. We'll be in touch shortly to put things right for you.

It's OKby Gabriel

3 stars out of 5

Chandelier & Crystal Cleaner

I used it on a small, modern chandelier and it removed tar and discolouration caused by cigarette smoking. It doesn't deserve the zero stars mentioned by the other reviewer but I guess there's no substitute for elbow grease and I would have got a better result if I'd removed every strand of crystals and washed them in soapy water by hand. Life's too short, so I'll use this product again.

Published 28 04 2010

Waste of moneyby Donna Tordoff

1 stars out of 5

Chandelier & Crystal Cleaner

I�ve been getting round to buying this product for ages and when I eventually did I was so disappointed. After reading the directions I set to work. The spray does get rid of some of the dust....(and mines not that dusty) but it is very hit and miss. The crystals were left dull and so I had to buff them up anyway. I�m in the process of returning the item for a full refund. I would give the product 0 stars but that is not an option.

Published 02 03 2010

A note from the team: It's always disappointing to hear that one of our products has not been suitable. I'll be in touch about the chandelier and crystal cleaner, please accept my apologies.

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