Showing reviews 1 - 12 of 12
Better than expected!”
The basket that came with our dishwasher was flimsy and really not fit for purpose. I found this one online but was put off by the previous reviews. However when I visited my local store in Milton Keynes the very helpful lady said that if I was not happy that they would refund without question. This wont be necessary as it is FAB! I think customers may not have clicked the handle in to place. I am SO happy that I dont have to trawl the internet for a new basket.
Published 18 02 2015
by Mrs Wickes
Thought this was like my old basket which was broken - however it does not fit my machine without having to lose a lot of my plate stacking spaces - it does not fit my daughter's dishwasher either so perhaps there ought to be a warning that it certainly does not fit MOST dishwashers .... hence poor rating from me.
Published 06 01 2014
A note from the team: Thanks for placing your review. We're sorry for the size problem and will be in touch shortly.
by Mrs Sommerville
I've just come to order a new basket for my dishwasher as I foolishly left my Lakeland one in my old dishwasher when it was taken away. The basket that has come with my new machine is huge but fiddly and I really liked the one I had bought from Lakeland. I had no problem with it and bought it when they first came out. Now I'm wondering whether to order or not! The Lakeland basket is simple to load and unload. You can also get a lot of stuff in it. It did look a bit flimsy when it arrived but survived unscathed till I let it escape.Update -5 months on and still going strong. No problems!
Published 23 08 2011
Handle too tall”
Cheaper than a whole new dishwasher but the handle is too tall so we have had to remove it and throw it away. Not a real problem, just thought I would mention it!
Published 22 02 2011
I was advised in store that this would fit all dishwashers.so bought it as a replacement for my dishwasher. Brought it home, had to open the shrink wrapped packaging before I could put it into my dishwasher and guess what? - It does not fit. I now have useless cutlery basket, out of the packaging so I can't return it to store. Waste of £10, never mind the time travelling to and from the store. (Minus) -1 star rating from me if it were possible.
Published 19 05 2010
A note from the team: It's not nice to find out one of our products was not suitable but we'll do our best to sort things out for you. We'll be in touch shortly to help.
by Mrs caroline weldon
Very frustrated, for the 3rd time the basket has come away from handle dumping all the cutlery on the floor. It is a rubbish design and I have a very sore toe!!!!
Published 27 02 2010
A note from the team: We'll get the the issue you've had with the faulty dishwasher cutlery basket resolved as quickly as we can - I'll be in touch shortly.
Handle broken off”
by Mrs Wilkie
Very disappointed with this product. Handle has snapped off after only a few months use. Lakeland have given me a full refund with no quibbles. But I feel this product is not up to Lakelands usual standards. Poor design and quality.
Published 24 11 2009
Dishwasher Cutlery basket”
by Mrs Anderson
As said in other reviews the handle is rubbish. On at least three occasions I have had cutlery scattered over the dishwasher and kitchen. Total design failure. My husband has modified ours by using plastic cable ties. Look forward to your reply. Mrs Anderson
Published 03 07 2009
A note from the team: I�m sorry to hear that the product turned out to be faulty, I can understand how disappointing this must be. We�ll be in touch shortly.
Cutlery all over the floor”
Like other reviewers, I was glad to find a new cutlery basket to replace the old one. But twice in the last couple of days the handle has come off as I've lifted it out of the dishwasher, scattering clean cutlery all over the kitchen floor. Bad design fault! Bad hygiene! And the basket is very awkward to use without the handle.
Published 29 04 2009
A note from the team: Please note it is recommended to use basket in lower tray of dishwasher. I'm sorry to hear that the product turned out to be faulty. We'll be in touch shortly.
I also was thrilled to find a basket to replace my old broken one. I have had mine several months now, but when emptying the dishwasher last night the handle remained in my hand while the basket fell away, resulting in cutlery all over the floor and the basket getting damaged on impact. I was amazed and very disappointed at this design fault.
Published 13 02 2009
A note from the team: I'm sorry to hear that the handle on your basket has broken. We'll be in touch shortly.
I bought this to replace the original basket for my approx 17 year old dishwasher, which had lost its handle. Having a lidded compartment for small items was a great idea for the teats for my daughters bottles. However within a week the lid had snapped off at the 'hinge' which was not a proper hinge but an extension of the basket in thin plastic. Although the handle is still intact I am a bit fed up and thought the lid could have lasted longer than a week!
Published 12 01 2009
A note from the team: We're concerned to learn the dishwasher cutlery basket didn't meet your expectations. Our customer services team will be in touch shortly.
by Mrs patricia walker
I bought this product to replace my one that was worn through but alas within a week of it arriving the handle snapped of and would not go back on so now i'm using it without a handle which is very awkward i wouldn't buy this again as i don't thing £10 for a weeks use was value for money
Published 22 10 2008
A note from the team: We're sorry that on this occasion the product wasn't as expected. We'll be in touch shortly.