Showing reviews 1 - 20 of 99
GOOD AT FIRST”
These are lovely baskets but they don't last very long, my second one has cracked in the same place as before along the seam. Perhaps its wishfull thinking that a laundry basket should last more than a couple of years, I'm only washing for one not a big family.
Published 22 Jul 2014
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The handles are still a problem”
I have had 2 of these, the second after the new improved handles. They are great at first and I love their flexibility. However, on both the handles have broken - the new improved version seemed no different. I am now buying a different kind (from Lakeland!)
Published 04 Jul 2014
A note from the team: Thanks for taking the time to write your review. I'm sorry to hear about the problem with the handles of the laundry baskets, I'll pass your comments on to the buying team and will be in touch shortly to help.
Problem with handle”
by Mrs Souter
I liked this laundry basket as it was easy to carry but as I was carrying my dry washing inside the handle broke off. After submitting this review Lakeland contacted me and have now sent me a replacement basket in less than a week. The new basket has reinforced handles unfortunately after very little use over the winter the handles on this new basket are now splitting too. These baskets are a very poor design.
Published 23 Jun 2014
A note from the team: Thank you for placing your review. We're sorry the replacement laundry basket wasn't as expected. We're pleased our customer services were able to help.
good- but painful handles”
I love the capacity of this basket. It is great for containing lots of laundry! The only drawback is the handles, which I find extremely uncomfortable. I generally resort to threading one of my husband's long socks through the handles to form a carrying loop - probably not very good for the sock. It's a useful product, but please improve the handles.
Published 28 May 2014
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by Chris Jones
I really loved this basket to start with unfortunately it now has no handles left after they both broke off. Maybe it was over used!!
Published 22 May 2014
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Good at first....”
I've tried twice to contact Lakeland directly as they suggested, but have had no acknowledgement so far. At first, these baskets seemed a really good design. Between us, my daughter and I have bought 4 tall and 2 short baskets, but handles have snapped on 5 of them. Not at all impressed, and have noted from other reviews that the design has now been changed slightly. The new design looks much like the one my daughter bought from another retailer!
Published 14 May 2014
A note from the team: Thanks for placing your review. We're glad we've now been able to contact you and resolve the problem with the broken handles.
I bought this for my daughter afew months ago but the handles have nearly broken off.
Published 14 May 2014
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Good... but not for long”
Had one of these for about 9 months now. Bought it in store. Disappointingly one of the handles has split and is now in two pieces. Could do with something to strengthen the handles.
Published 30 Apr 2014
A note from the team: Thanks for placing your review. We're sorry that the handles have broken and will be in touch shortly.
I have just had to order a replacement basket after one of the handles split on my initial basket. Generally happy with the product.
Published 23 Apr 2014
Very sad to report that both handles have split, rendering the basket totally unusable! Only had it for about three months.
Published 15 Apr 2014
This review is for an older version of this product
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Very disappointed at basket handle failing.”
I have just had to order another basket due to the fact that one of the handles has broken on the one previously purchased. I was very happy with it until this time and the reason I have ordered another is that I need to be able to hold it in one hand to walk up the garden. The other handle is showing signs of wear now that I am managing to carry it by hooking my finders inside the holes on that side of the basket. I have noticed that others are voicing comments about the same issue and I notice that the handles appear different on the ones in the brochures now. I am very disappointed.
Published 14 Apr 2014
A note from the team: Thanks for placing your review. We're sorry that the handle has broken and will be in touch shortly.
Just read some of the other reviews and have to agree on the quality of the handles. Although I have had my basket for a couple of years it has not been heavily used and mainly indoors. Now, one of the handles has broken off completely which makes it virtually impossible to carry with any weight in it. Looks like it will have to be thrown out.
Published 09 Apr 2014
A note from the team: We're sorry to hear you've been disappointed with this product and hope you find a suitable alternative.
Great basket until the handle broke”
by Ms Rochester
I love this basket! I love the way it looks and that it's a good low level sturdy basket. Brilliant! But just last week one of the handles snapped right off. I'd love to buy it again but am nervous it's a fault with the type of plastic used so am considering other options. Such a shame.
Published 02 Apr 2014
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by Mrs Ineson
Like other reviewers I originally had the previous model and eventually it sheared at the handle, but this was after a considerable time. Despite claims that the handle is improved, the current model has split after a much shorter period. A shame as the design is good but sadly it is just not up to being used on a regular basis.
Published 28 Mar 2014
This review is for an older version of this product
A note from the team: Thanks for placing your review. We're sorry about the handles and will be in touch shortly to help.
I bought this basket about 3 months ago and one of the handles has split so now it is useless. I will be taking it back for a refund?
Published 28 Mar 2014
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handles too sharp”
When fully laden sharp edges on the handles cut into my hands. To rectify this I have glued on some foam piping. Which has sorted the problem. Hope this doesn't invalidate my warranty!!
Published 24 Mar 2014
A note from the team: Thanks for taking the time to write your review. I'm sorry to hear of the problem you've had, I'll be in touch shortly to help.
I bought this to replace my old basket because the handles had split. Unfortunately this one doesn't come with the extra plastic round the handles (maybe why it split in the first place?) and therefore is quite painful to carry.
Published 21 Mar 2014
A note from the team: Thanks for placing your review. We're sorry the laundry basket isn't as expected. We'll be in touch shortly to help.
I have had 6 of these. The first three were the earlier design with the extra blue plastic around the handles. They were good at first, but it wasn't long before all the handles snapped. When I looked for replacements I discovered that Lakeland had changed the design of the handles to what you see now, so I decided to buy 3 more. Again these were good at first but all the handles have snapped. I'm definitely not over-loading them. I'm now dealing with them all snapped and having to put my fingers through the holes in the sides to carry them. I won't be buying them again.
Published 22 Jan 2014
A note from the team: Thanks for placing your review. We're sorry about the handles on the baskets causing problems. The new version of the basket is improved so we'll be in touch shortly to help.
Think twice before buying this product”
When I purchased this product a little over 6 months ago I was really pleased with it. However, one handle has broken on it and I am not so happy. As there is only my husband and I to wash for it doesn't get a lot of big loads, so I am very disappointed that a rather expensive basket is now useless. Think twice before spending this kind of money on a laundry basket.
Published 20 Jan 2014
A note from the team: Thanks for placing your review.We're sorry that the handles are cracking and have passed on your comments to the buyer.
flexible laundry basket”
by Mrs Anna Dadswell
I cannot remember the exact date I bought my flexible basket but it has been brilliant, but one handle has been showing signs of splitting for a while and has completely broken off. I was going to order a new one, but have read all the reviews. I still have a ticket on the basket which says 'If not satisfied at any time you receive your money back' - my daughter-in-law also has one which is newer than mine, but the bottom has cracked and left a hole. So not sure what to do now, as they are definitely easier to carry.
Published 07 Jan 2014
A note from the team: Thanks for placing your review. We're sorry the handle has broken and will be in touch shortly.