"What a disappointment!"
18 April 2016
I bought this rice steamer to replace the previous model, which I have used successfully for years to cook rice perfectly. I loved the look of this new model, particularly as I have red accents in my kitchen, and the old cream one had discoloured slightly. Having used it twice, I am completely disappointed with its performance, the rice doesn't cook in the time suggested on the leaflet, and in fact on the second occasion I had to keep adding time, and then pouring the contents through a strainer before serving. I so wish I hadn't discarded the old one.
A note from the team
Thanks for the feedback. I'm sorry that you'd not had good results with this new microwave rice steamer, I'll contact you shortly.