"POOR POOR POOR"
24 December 2015
I purchased this on the fact people have left such good reviews, I am extremely disappointed with the product, the wire has far too much give in it, it turned into a 2 people job to cut the cake, one to hold the cake the other to slice given the amount of slack on the wire the frame was almost the whole way past the the cake before the wire began to cut the cake, it resulted in an uneven cake, wish I hadn't bothered buying the thing.
A note from the team
We're sorry to hear you've experienced this problem and will be in touch soon.