24 February 2015
We've had this grill for a few months now and I'm sorry to say that I have to agree with most of the other reviews that this grill just doesn't get hot enough. As others have said, steaks end up stewing in their own juices. We've even tried to open the grill flat to see if it made a difference and that didn't help much either. It's been useful to have removable plates, but despite only ever being hand washed they are fast becoming really difficult to fit back on the grill. Also, l have to agree with others that the plates aren't slanted enough to drain properly. Will be returning
A note from the team
Thanks for placing your review. We're sorry the grill hasn't been as expected. We are pleased our customer service team were able to help when you got in touch.