Showing reviews 1 - 16 of 16
unfortunately not hot enough to char”
I bought one of these in January and have tried many different approaches to try to get a decent char on my steaks. The temperature simply doesn't get hot enough. I have tried salting, using kitchen paper to blot off moisture but every time I end up with a steamed rather than grilled steak which is disappointing. I have followed the instructions to the letter, and have had partial success with veg but slices need to be salted and left to sweat out moisture which just takes too long. I would like to arrange to return this item and get a refund. Please advise.
Published 10 11 2014
A note from the team: Thanks for placing your review. We're sorry for the disappointment and will be in touch shortly.
Bought the grill about ten months ago after doing lots of research. Love the design: perfect family size, interchangeable cooking plates, folds flat for double cooking surface, dishwasher safe etc - all great features. BUT two things let it down. Most importantly the plates don't get hot enough, so steaks end up broiling in their own juices rather than searing & fried eggs/pancakes take far longer than in a pan. Second, due to the flat angle of the plates, fat doesn't drain off unless you physically tilt the machine, so again, food broils in its own juices. Don't use it much as result.
Published 22 10 2014
A note from the team: Thank you for placing your review and We've passed your comments on to our Buyers.
I have had this for about 8 months. The plates are too flat and therefore it does not channel grease very well, it can spill off the back without being collected. My top plate catch does not work very well, it does not always hold the plate. It does not sear meat very well. Lack of temperature or thermal mass, not sure which. The ultimate test, how often do i use it? Last night was the first time in 2 months and my experience prompted this review. It is good for paninis etc, but rather expensive for that alone. Lakeland generally very very good, but this is a bit of a let down.
Published 26 09 2014
A note from the team: Thanks for placing your review. We're sorry the grill hasn't worked as well as you were expecting. We'll be in touch shortly to help.
by Marion Harvie
I am a little disappointed with this grill. I love almost everything I have purchased from Lakeland but not so pleased with this grill. I cooked beef burgers in it and the fat spilled all over the sides and back onto the counter, the same with bacon. Chops and steaks cooked but not as good as in a grill in the oven or even a frying pan, also took longer even on the highest temperature. I find I'm using it less and less. It's great for grilled sandwiches and panini but it makes a rather expensive toaster!
Published 27 08 2014
A note from the team: Thank you for placing your review. We're sorry to hear of your disappointment and we'll be in touch shortly to help.
by Mrs Hrkic
Used my grill for the first time , I grilled chicken on top and lamb chops on the bottom side after I heated the grill to 220 degrees to be honest I was terrified after I read previous reviews saying that the grill doesn't heat or seal the steak. Mine came just as you would love your meat to come crispy from outside and tender from inside so delicious. I think the trick to perfect steak is:don't turn the meat over and wait until crisp it takes a bit of time but at the end of the day it is meat and should take time to cook all the way through .. After it is cooked you turn them over.
Published 28 07 2014
Lakeland Griddle & Grill”
by Elaine Nicolson
I found the build quality of this product below Lakeland's (usually high) standard and the grill is rather rickety! It has a drip tray but the fat can not run off the plates as they are flat. My first disappointing purchase from Lakeland.
Published 27 06 2014
A note from the team: Thanks for placing your review.We're sorry for the disappointment and will be in touch shortly.
great grill buy additional grill plates?”
by Susan Taggart
We have had our grill for about a year now and have used it every day, mainly we cook bacon on it. We love the option to have different temperatures on different areas of the grill and to remove the plates for washing. We have used the smooth plates mainly and have now swapped for the ridged ones as non-stick is worn on the smooth ones now. The machine itself is still working perfectly and we would like Lakeland to sell additional replacement plates rather than have to buy a new grill please? The fat does not always drain into the drip tray and drips from the top tray onto worktop on opening.
Published 20 01 2014
A note from the team: We're pleased to hear you love this product and have passed on your suggestion to offer customers the chance to purchase additional plates to our buying team to consider.
I am so pleased with this product, buying it means I got rid of my pannini toaster and my GF grill. If only you could buy optional sandwich plates then I could get rid of my sandwich toaster too. Lakeland how about introducing sandwich toasting plates, I would definitely buy.
Published 15 08 2013
does not get hot enough”
by Mr Turner
We returned the cuisineart one as the plates warped, this is a poor copy, they have solved the warping by having a very low max temperature, you cannot cook a steak on it, it just ends up broiled. Makes fine Panini's so undecided what to do.
Published 19 07 2013
A note from the team: We have a great tip for steaks: To seal - select the desired temperature, the chosen temperature will flash constantly whilst preheating. The screen will then stop flashing and beep once when the grill plates have reached the desired temperature.This will be the best time to place the steak on the grill plates to seal. The cooking times for steak will vary depending upon your cooking preference but there's a helpful guide on page 13 of the instruction booklet. We hope this helps and will be in touch soon.
Does not get hot enough”
Great looking grill, easy to use and clean and it's useful having the two types of grill plates. However, one big disappointment, the grill does not get hot enough to seal steaks and because it does not get hot enough it takes a while to cook them so they and up being braised/stewed rather than grilled/fryed.
Published 17 05 2013
A note from the team: Thanks for placing your review. We're pleased you find the Grill so useful. When sealing your steak we'd recommend to select the desired temperature and the chosen temperature will flash constantly whilst preheating. The screen will then stop flashing and beep once when the grill plates have reached the desired temperature.This will be the best time to place the steak on the grill plates to seal.
not draining fat great problem”
I did love the Grill and was using it almost every day. It does take a while to heat but not a great problem. It would be useful if the plates were raised at one end to get any fat to drain away. So far I have not found anything in the little tray underneath and this makes it not suitable to grill bacon. At least you do not get burnt food so although it is a bit on the cool side it cooks slowly and perfectly. With toasted sandwiches I find it better to put the bread on without the filling and add it after few minutes or the filling will run out before it is toasted.
Published 13 05 2013
A note from the team: Thanks for placing your review. We're sorry for the disappointment and will be in touch shortly to help.
Great for two”
At first I wasn't sure about this purchase as it seemed a lot smaller than my previous griddle. If you are a family of 4 you may struggle, but it's perfect for two. So far everything cooked on it has worked out well, including steaks, salmon and sausages. It's great for paninis. Cleaning is also so much easier than my previous machine. Just let the plates cool down and either pop them in the dishwasher or in the sink. They come out spotless and there's no need to scrub.
Published 25 03 2013
Grill and Griddle - What a great little machine!”
by Mr SPIERS
I have only used this for Toasties so far and found it to be an excellent addition to my kitchen. I had no problem with the instructions but I did find it heated up a lot quicker with the plates closed until the buzzer sounds. The removal of the plates for cleaning was brilliant and after normal hand washing they were refitted with ease only a few minutes later. The golden rule with this machine as with all other paninni presses is "Do not apply pressure to the handle whilst it is cooking" To do so, only compresses the bread & fillings into a soggy mess instead of heating it thro
Published 01 03 2013
by Mrs cheeseman
Would not recommend. The fat does not drain off, leaves the grill area very greasy.
Published 27 02 2013
A note from the team: Thanks for the review and taking the time to call our customer services team. I'm glad we were able to put things right.
Lakeland griddle and grill”
Purchased2of these what a must have. Cooks food excellent would recommend this does what it says
Published 22 02 2013
At last a grill with less hassle”
by Joan Barker
This was bought as a replacement for an old grill which had reached the end of its life but had had its faults. This one is so much better. The removable plates remove easily and wash quickly so no bother with stuck on food. The drainage vessel is well placed to catch the run off from both plates whether open or closed so no messy worktop. And finally the controls are easy to see, easy to use and versatile allowing for different heats on each plate so no upset chef. Over all very good so thank you Lakeland
Published 21 02 2013