I really love this product, is so easy to use and clean and it works fine. The only thing I don't like is that you have to hold the button the whole time but is not so important.
Published 21 03 2014
Measure your microwave first!”
by Mrs Speller
My husband bought this for me as a gift to save on washing up when we make hot chocolate at home - it doesn't fit in the microwave making it unfit for what we bought it for. We've only used it once having gone back to tipping the milk from the pan on the stove straight into the mugs - if I'd wanted a milk whisk I'd have bought one. This should be smaller to fit microwaves whatever size (ours is a standard size one anyway so it seems ridiculous it won't fit inside)
Published 21 11 2013
A note from the team: Thanks for placing your review. We're sorry that the pot wouldn't fit your microwave and will be in touch shortly.
The chocolate pot looks good and I was looking forward to using it. However I was disappointed.....the whisking action is very weak and quite difficult to activate, not at all how I expected it to be. It is far easier just to heat milk in a saucepan and use a hand held whisk yourself. Also the pot, although sturdy, does not have a handle and so it is hard to pour from. Overall I am disappointed and would not recommend this product to anyone.
Published 03 07 2013
A note from the team: We're sorry to hear you've been disappointed with this product. The whisking action is gentle as it stirs to create a hot chocolate that is rich & creamy. It doesn't have a handle like a traditional jug however the ergonomic rubber sleeve makes the jug easy and safe to handle when pouring. We'll be in touch soon.
Not for disabled”
I was very pleased to have this bought for me at Christmas but if you have arthritic hands it is not suitable. You have to hold down the top to make it work as it does not lock in place. This is not possible if you have pain in the hands and is only suitable for someone with firm hand pressure. Have returned it and waiting for a voucher to allow me to choose something else. The guarantee with second to none, although refund voucher slow to arrive as you cannot get it taken off your new order or an evoucher like you can with most online companies.
Published 21 02 2013
A note from the team: Thanks for placing your review. We're sorry the chocolate pot wasn't suitable for you. We are pleased our customer service team have been able to help and rectify this.
Poor and not recommended”
I felt very disappointed with this item. It took a month to arrive and was really not worth the wait. The pot was too big for the microwave and the whisking action very weak. Also no handle makes it very awkward to pour. All in all not a good purchase.
Published 21 02 2013
A note from the team: Thanks for placing your review. We're sorry the chocolate pot wasn't as expected. We are pleased our customer service team have been of some help.
I bought the chefn hot chocolate pot because hot chocolate is the only hot drink I have. Overall it's a good product. Sturdy, well made. I liked the idea of real frothy hot choc, but although it does froth a bit it isn't how I imagined. So really it is only a hot pot.
Published 19 02 2013
A note from the team: Thanks for placing your review.