Showing reviews 1 - 20 of 42
Just received these and thought I would test it out with some water then shake the mug... water dripped out of the lid. I'm very disappointed as I wanted a container that I could put soup in, take to work then heat up. It looks as if it does the heating up bit ok but I will need a separate container for transporting the soup. It looks like the Lock and Twist round containers (not available from Lakeland) are waterproof but not advised to be used above gentle reheating. It seems impossible to find something that does both!
Published 27 02 2015
A note from the team: Thanks for placing your review. We're sorry that the mugs have leaked and will be in touch shortly.Please note that, although the lid has a tight fit, the required vent for heating isn't tight fitting. We would recommend keeping the mug upright when in transit.
I like to go to the gym before work so put my lunch and work clothes for the day in the same bag. Thank goodness I had left a spare pair of tracksuit bottoms in my car because the soup leaked out of this mug and through the cloth bag where I keep all of my lunch stuff together and all over my trousers which I had planned to change into after the gym. Avoid.
Published 10 02 2015
A note from the team: Thanks for placing your review. We're sorry to hear that the mug has leaked but would recommend keeping the mug upright when in transit. We'll be in touch soon to help.
Bought mine in store as it is ideal for taking home made soup to the office. It is sturdy & no leakage however after the first time of using it is now rough on the inside where the surface of the soup bubbled when being microwaved. So good, but there should be a warning about not getting the contents Too hot!
Published 05 02 2015
Must have got a dud!”
Having read all the previous reviews I was really disappointed that my mug leaked. I took soup in it to work and on the first day ended up with some in my handbag, not a lot but enough to make a mess. I thought maybe I hadn't secured it properly so on day 2 I tried again but the same thing happened, though this time I had it sealed the mug in a freezer bag. Sadly I won't be using this product and have only given it one star. I will returning this to Lakeland for my money back.
Published 31 12 2014
A note from the team: We're sorry to hear that the mug is leaking but would recommend keeping the mug upright when in transit. We'll be in touch soon to help.
I was very pleased with the performance of the mug taking soup to work, not leaking and heating food up successfully in the microwave. I thought had solved my perennial problem, it has gone rough and stained on the inside of the lid and around the top of the mug after only a few trips through the dishwasher. Disappointed it wasn't better quality as the concept was excellent
Published 20 11 2014
A note from the team: Thanks for placing your review. We're sorry for the problems with the mug and will be in touch shortly. Please note that the mug should only be placed on the top shelf of the dishwasher. This will help avoid any discolouration
I have 6....”
....that will probably show you what I think of them. LOVE THEM. I bought one of these maybe a year ago to try as I was tired of bringing tinned soup to work because I could never find something leakproof that would carry my homemade soup. I bought one of these and just loved it so made sure to buy a very more. Being BPA free I heat and eat right out of the mug. I only noticed it leaks if there is something with a consistency of water in it. I don't bring miso or broth to work anymore. That aside I really couldn't recommend them enough.
Published 19 11 2014
I am so disappointed by these mugs. I brought 2 of these and both leak. I have tried a water test and they both leak from the apparently 'tight seal' the water just trickles out between the rim & lid. The vent (where I would have expected problems) was fine. Not impressed with this product at all - especially as I had to deal with a soup leak at work! Could be a faulty batch as I have same brand storage containers for years with no problems?? Sadly could not recommend as they are not fit for purpose.
Published 23 10 2014
A note from the team: Thanks for placing your review. We're sorry the mugs are leaking and will be in touch shortly. Please note that, although the lid has a tight fit, the required vent for heating isn't tight fitting. We would recommend keeping the mug upright when in transit.
I thought this mug looked great, to take soup to work for lunch. Unfortunately it leaks unless it is kept upright, I did expect it to have a good seal but it doesn't.
Published 06 10 2014
A note from the team: Thanks for placing your review. We're sorry the soup mug had leaked. Although the lid has a tight fit the required vent for heating isn't tight fitting. We would recommend keeping the mug upright when in transit.
Seriously big mug!”
As ever ordering on-line, the size of the product is not always obvious. This 'mug' holds a very big portion (2/3 litre!) so will take up lot of extra room for a small or average amount of soup. (Its substantially bigger for instance than the standard size food Thermos.) Worth taking into account if its destined for a lunchbox - especially for a child. Am now still hunting for something for school bags...
Published 11 09 2014
A note from the team: Thanks for placing your review. We're sorry that the mug is too large for your needs and will be in touch shortly.
Although it says it is dishwasher proof, it went rough in places after being in dishwasher. Also tomato soup stains it and it is impossible to remove. Was very disappointed.
Published 31 03 2014
A note from the team: Thanks for placing your review. We're sorry that the mug has been such a disappointment and will be in touch shortly.
Brilliant but don't put it in the dishwasher”
by Mrs Smith
These are fantastic - ideal to take to work and pop into the microwave at lunchtime. Sadly my two appear ruined through going in the dishwasher - weirdly the inside plastic of just the top half of each one is now covered in a white speckled rough deposit so am no longer keen to use them. Don't let this put you off if you are happy to wash up by hand, they are well worth the money and am still giving 5 stars!
Published 24 03 2014
great for work”
by Carole Jones
This mug is ideal. I like to take soup, beans and stews to work for my lunch.Quite a few of my co workers have also bought them after seeing mine. I recommend this item its a winner.
Published 05 03 2014
by Mrs Dobson
The soup heats up evenly in the microwave, and the mug keeps it warm as it's enclosed. Ideal to take to work and you can carry it safely without fear of spills. Love it.
Published 25 02 2014
Thinking I was a bit of a trend setter I got one of these to take to work....slightly disappointed to then find most folks in the queue for the microwave also had them - and some even in the same colour as me!! Never mind. The mug works brilliantly - I've had no leakages either. Totally recommend this.
Published 17 02 2014
Good for heating - but leaked after a couple of uses!”
I purchased this product as I carry my lunch in a backpack on the train and needed something that would not leak soup everywhere. When I first got it home, I filled it with water, shook it vigorously and was delighted do discover that there were no leaks. However, after I had used it in the microwave a couple of times, it began to leak. It may suit someone who wants to use it just for reheating or who can guarantee to keep it completely upright, but sadly I can't recommend it for anyone looking for something leakproof.
Published 17 02 2014
A note from the team: Thanks for placing your review. We're sorry you've had difficulties with the soup mug. We'll be in touch shortly to help.
Good, but not perfect”
I saw other people with this and wanted one immediately. It is very good at what it does, but I had trouble cleaning it. Soup got stuck under the steam clip and no amount of soaking seemed to clear it. Also, I'm unconvinced I could carry liquid in it without it coming unclipped in my bag. I still take soup to work in a tin, then transfer it.
Published 10 02 2014
Good idea flawed execution”
Bought this with the idea of taking soup to work, heating it up and eating all out of the same container. Unfortunately it only really works for two of these. If the container is not kept bolt upright it leaks. I have resorted to carrying it in a food bag.
Published 05 02 2014
A note from the team: We're sorry to hear you've experienced this problem and will be in touch soon.
by Dr ward
I purchased this, but I'm sorry to say I am very disappointed. I find it leaks horribly so I'm discarding it. The basic idea is good but the product does not function as described
Published 14 01 2014
A note from the team: Thank you for placing your review. We're sorry to hear you've experienced this problem and will be in touch soon.
Really good idea”
This is a great idea for taking soup to work for lunch. It heats well, and doesn't burn your fingers when taking it out of the microwave or removing the lid. I had one with a bit of a leak, but Lakeland replaced it really quickly and the new one is perfect.
Published 08 01 2014
Give it a try!”
If you work and have access to a microwave, you can do not better than have one of these - especially in the winter. Word of warning, though - they are not leakproof, so put upright in your bag (hence 4 stars). Also, if you like this product, you will also like the noodle bowl. Make an extra portion of your pasta meal and take to work for your lunch.
Published 24 12 2013