"Friday afternoon product!"
26 February 2014
Regrettably had to return mine. Drinks went cold after a couple of hours. On filling up the outside felt hot which was unusual however the marvellous Lakeland policy meant a 'no quibble' return & exchanged the green for the red version which is brill & does what it says..I.e keep drinks hot. Also thanks to Mike, Technical Services for confirming this wasn't 'usual' for a Thermos product. I also bought the large green flask & green food warmer at the same time and nothing wrong with these 2 and are absolutely fine. Maybe something too be weary of?
A note from the team
Thanks for your feedback and taking the time to call our customer services team. I'm glad they were able to put things right with the faulty Thermos.