11 October 2016
Found this a good bit of kit.I haven't used for ages and had to change the battery.Tried but so difficult had to give up. In the middle of doing festive preserves I had to make a journey to town to buy a cheap replacement to finish the job.It's a shame that the design of battery replacement is so bad. If I had known it would be that difficult I wouldn't have bought it. I rate all your goods highly but this one won't be used again and will spend the rest of it's life "on the shelf".
A note from the team
We're sorry to hear you've been disappointed with this product.The battery compartment is slightly hidden within the Thermospatula but to change batteries:Pull the section with the on/off button apart from the spatula. Remove the two small screws located on the bottom of the thermometer head with a screwdriver. Open the protective plastic cover.The metal piece on the top of the battery is made of sprung stainless steel. You can push out the battery and replace it with the new one.I hope that you'll give this product another chance, we'll be in touch soon to help.