"Major design flaw"
23 February 2015
I was initially pleased with the machine but shortly discovered that the bowl design is poor from a cleaning point of view. The bowl has a central spindle with a plastic type collar at the base. This collar allows mixture to accumulate underneath. It is impossible to be certain that the bowl is perfectly washed. This would appear to present a possible health hazard. I was able to return my machine to Lakeland and received a full refund.
A note from the team
Thanks for placing your review. We're sorry you've had this issue but pleased you were able to return the Gelato and our store colleagues were happy to help. We'll pass on your findings to our buyers to take a closer look in to this.