"Disappointing buy but excellent afte sales service."
15 April 2015
I bought this chopping board two months ago as I liked the feel of the wood and the size was ideal. However it started to warp and split though I followed the care instructions to the letter. I returned it to the Lakeland shop today. The shop assistant was most helpful and offered an exchange or a refund. She also suggested that I make a comment on line. It is the first time that I have had to return an item bought from Lakeland as the quality is usually excellent. Whilst this has been disappointing, I have been impressed by the positive attitude of the after sales service staff.
A note from the team
Thank you for placing your review. We're sorry to hear of your experience and pleased our staff could help.