Showing reviews 1 - 6 of 6
I was very disappointed to discover that the handle of this pan gets very hot.Your description doesn't mention this,if it had,I would not have ordered it. Also the measurements are not very accurate. It states it is 24 cm square.Not so.The cooking area is 20cm.The outside rim to outside rim is 22cm although the middle outside rim to outside rim does measure 24cm. To me square means the same measurement all over!
Published 24 02 2015
A note from the team: Thanks for placing your review. We're sorry the pan hasn't been as expected. We'll be in touch shortly to help.
Great customer service”
by Miss Georgescu
I just wanted to say that although I was a bit unlucky with this pan, the customer service team is amazing! They made my Christmas. Swiftly helped and solved my issue, so that I can enjoy an amazing, good-quality and well-priced pan! Thank you Lakeland Team!
Published 24 12 2014
what I would like to have known”
The pan is unfortunately not dishwasher safe and the handle gets hot during cooking. This information is mentioned in the packaging and I believe it should be included in the product description online. The size mentioned in the product description does not depict the actual cooking space, but the pan from end to end, making it tiny compared to previous pans I've owned or e.g. suitable for only one steak or two small ones, but e.g. chicken fajitas no way.
Published 13 02 2014
A note from the team: Thanks for placing your review.We're sorry that certain information has not been added to the website and have asked for the text to be updated. Please remember that if any item on our website doesn't have the D symbol (dishwasher safe) then it shouldn't be put in the dishwasher. We'll be in touch shortly.
tricky to clean!”
by Mrs Lansberg
For the price, this is a good alternative to the traditional french branded option. It looks great and is nice and heavy - pouring spouts v useful. Make sure you clean it while still hot, otherwise you'll be scrubbing for hours.
Published 05 12 2012
A note from the team: Thanks for taking the time to write your review. I'm sorry to learn of the difficulties you're having. TIPS - For best results soak in hot soapy water. To help remove burnt on residue put a little water in and heat up gently on hob. I'll be in touch shortly.
Marvellous product, and great value”
This is a superb griddle pan, and excellent value for money - every bit as good as the obvious orange competitor, at about half the price! Unlike some other pans I've looked at, this one has a very flat base so it heats evenly, and is enamelled so it can be used on a ceramic hob without scratching it. If you're not used to cast iron cookware then you really do need to read the instructions carefully first and follow them scrupulously. It's a bit more effort to look after, and it takes a time to come up to temperature, but used properly it is non-stick and easy to clean, and should last years.
Published 28 08 2012
I prepared my first Rib-eye and the griddle worked perfectly. The griddle is now 'seasoned' and ready for my next steak. So, turn up the heat and turn on the extractor fan and enjoy. I think this griddle is great value for money compared to other similar brands.
Published 22 09 2011