18 October 2016
I use a lot of cast iron but do not like nonstick so telephoned before buying to make sure it is not nonstick. I was assured it did not. However, when it arrived I could see it was too shiny to be proper cast iron. A further phone call and I was told that although not nonstick it has an enamel coating but I was not told this earlier. It was asked to try it rather than return immediately but now wish I'd gone with my gut and returned it before using. It just does not function as well as cast iron and is difficult to clean. Also I've never found a handle to heat up as much as this does. Unhappy.
A note from the team
Thanks for taking the time to give us your feedback and I'm sorry that you'd been given the incorrect information when you first contacted us. The inside of the griddle is coated with a matt black enamel. I'll be in touch shortly.