"Well worth purchase"
17 October 2017
Decided to purchase hand blender and have been pleased with it.
Product number: 13653
17 October 2017
Decided to purchase hand blender and have been pleased with it.
23 January 2017
I'm happy with the blender when I use the bowl, but when I'm using the stick it seems to have just one setting.. noisy and messy! I'm relieved to read that other users have the same problem!
Thank you for your feedback. We're sorry you've had difficulties using the stick blender. We'd recommend making sure the vent to the blade are full covered by the food and the blender in flat to the base of the pan or bowl for the best results. Our store colleagues will be happy to help.Don't forget to take along your receipt, bank or card statement as proof of purchase.
22 November 2016
I bought one recently to replace my old one which lasted a few years. After the 2nd use, the whisker came out clean from the socket, rendering it useless. I've even tried glueing it to no avail. I'm quite disappointed as my previous one lasted for years and it's not actually cheap.
Thank you for placing your review. We're sorry to hear you've experienced this problem and we'll be in touch shortly to help.
17 November 2016
I think there must be a fundamental design problem with this blender. I've followed all the advice: " low speed, increase the speed to prevent splashing, etc to avoid splashing." but if the liquid is not 'thick' it splashes everywhere. I think it's something to do with holes at the same level as the rotating blade. I've already been into the shop who said that they hadn't heard of any complaints and told me to look here - where I've found several! They said to bring it back for a refund if I was still not satisfied, which I shall now do. The staff are always very fair and so helpful.
Thanks for placing your review. We're sorry you've had difficulties using the stick blender. We'd recommend making sure the vent to the blade are full covered by the food and the blender in flat to the base of the pan or bowl for the best results. Please return the blender back to your local store and our colleagues will be happy to help. Don't forget to take along your receipt, bank or card statement as proof of purchase.
13 June 2016
We've had the blender for just over a year and it's been really useful, but the plastic connection gave up under the stress of the very powerful motor. Lakeland have been so helpful in dealing with the problem and, for this reason, whilst I would only give the blender 2 stars on its own, I think Lakeland deserves 5 stars for resolving the issue. It's really reassuring to know that, when a product fails to live up to the high standards Lakeland promises, they will rectify the issue so comprehensively.
07 March 2016
Although on the site it states that all accessories are washable, in fact the lid of the chopping bowl can only be wiped clean, not immersed in water. For me, that makes it completely impractical. Lakeland offered their usual fantastic service and refunded my money without quibble, but be aware!
05 January 2016
This machine was so powerful I couldn't control it. I followed the instructions to the letter on how to use it but each time I tried to blend soup myself and my kitchen needed hosing down! The suction is so great you have to pull it off the bottom of the pan or jug and then it whizzes out of control. The + and - control doesn't make any difference at all. However Lakeland being Lakeland responded in their usual "customer always right" fashion and refunded me without a quibble. I found a very good alternative with the help of a very knowledgable salesman in their store. Thank you Lakeland.
Thank you for taking the time to give us your feedback. I'm sorry that the blender hadn't been suitable for you and I'm glad we were able to put things right.
22 September 2015
I bought this blender to replace my trusty old Braun one. I use it mostly for blending soups and sauces in the saucepan. Unfortunately the design means that liquid splashes up through the holes in the bottom of the blender. The instructions say that you should allow food to cool to room temperature before blending, but that's not what I want to do with a nice, fresh batch of soup, and even then the liquid would still be sprayed around the kitchen.
We're sorry to hear that you've experienced this problem. We'd recommend that you begin blending at low speed,and gradually increase the speed as required and to prevent splashing. Press and hold the ON button to start blending and use the speed selector dial to turn the speed up (+) or down (-). Keep a firm hold of the beaker, bowl or saucepan handle as you blend.When using the beaker or a saucepan, lower the blender into the food before you begin blending, to avoid splashing.If using the beaker, please do not fill above 800ml. We hope you find this guide useful and will be in touch soon to help.
30 April 2015
Bought this item in Sept 2014; motor failed on second use. The replacement lasted until now (April 2015)but seemed a bit underpowered . Had only been used to puree cooked veggies and some chopping of bits of onion. Then on pulsing mushroom soup, smoke and a nasty smell emanated from the stick. NOT good.
Thanks for placing your review. We're sorry your replacement had proved faulty. We are pleased our customer service colleagues were able to help when you contacted them.
11 March 2015
I bought this blender about a month ago to make soups, mash, whisk and chop nuts and seeds. It does nuts and seeds well but I find if I put the stick attachment in a saucepan to mash or blend, the strength is almost too much and bits fly up onto clothing. One should be able to rectify this by turning down the strength using the dial on the handle, however I can't tell the difference between the two strengths. There seems no reduction whatsoever. So I'm not as happy as I'd like to be - I feel one ought to be able to control the strength better. I haven't tried the whisk function.
Thank you for placing your review. We're sorry to hear of your disappointment and we'll be in touch shortly to help.
17 November 2014
I agree with another reviewer that the motor and the push on stick link, has a weakness with the plastic coupling, started to break down and not fit together.However I've have had mine some time and it was replaced without quibble and minus receipt, just returned item. It's light in the hand to hold good overall, perhaps a slot to introduce liquids into the cutting black mini bowel would be a new helpful feature, without having to unscrew it and add liquid, spices etc.
09 May 2014
I have had this blender for 7 months. I was superb,powerful quiet and versatile. Then it stopped working. The plastic link between the handle and the lower part had stripped completely. the link is thin plastic and very small for the power which goes through it.this fault has been mentioned before. lakeland were excellent and refunded immediately. i would not buy this blender again however.
We're sorry to hear you've experienced this problem and hope you find a suitable alternative.Thank you for giving us the opportunity to put things right.
17 February 2014
was very disappointed...blender was "too strong" - scratched bottom of my saucepan and splattered over counters. bought the red plastic splatter "thing" and still wasn't happy with results. Just went to use (have probably used about 6 times for soup) and it doesn't work.
Thanks for placing your review. We're sorry that the blender and the splatter guard haven't worked for you and will be in touch shortly. Please remember that the end of the blender stick is metal and will damage any coating the pan has, if it comes into contact with the bottom/sides of the pan.
10 February 2014
I mostly use a blender for soups, using it in the cooking pan to save on washing up. The sharp metal edges on this blender badly damaged an old pan, and started to scratch my new pressure cooker. The downward centrifugal pull is quite strong. I contacted Lakeland once I'd realised what the problem was, and was happy with their prompt refund. But I feel the design of this product needs a re-think.
Thanks for placing your review. We're sorry you had difficulties with the blender. We will of course pass forward your comments to be looked into further. We are please our customer service team were able to help.
26 November 2013
Very heavy, buttons hard to keep pressed in when blending. Scratches the bottom of my very expensive soup pan. Splashes out boiling soup everywhere even when on the lower setting. Not much difference between lower and higher settings. Very disappointed, wish I had not bought it. My old cheap one was much better.
Thank you for taking the time to discuss this with us today. We're sorry to hear you've been disappointed with the weight and power of this product and hope you find a suitable alternative.
03 June 2013
Really straightforward to use. The powerful motor makes this fab for finely chopping small amounts of food and blending soups really quickly - I found that it only takes a few seconds. Plus the bag means it's easy to store and keep everything together. I also discovered that you can make delicious home-made mayonnaise in a couple of minutes. Bonus!!
21 February 2013
Wonderful video which shows just how powerful this blender this. Bought one and love it.... Much more powerful than my previous one. I love it all but especially the large mixing beaker which is tall enough and strong enough to leave the blender in when you have finished rather than leave a mess in a other bowl or bench... Also love the carrying bag... Leaves everything neat and neat and stops you looking for the bit you need at the back of the cupboard. Nothing is a problem for this blender.
13 February 2013
I ignored negative reviews of Blenders that are in two parts. What a mistake. The Lakeland has a serious design fault - the mechanical link between the steel shaft of the blade and the motor. It is astonishing that this is the weakest part where it should be the strongest. Our blender has only being used for soups and the link is broken. The two halves are now due for the Dump. I'm keeping the plug. I wonder, will you publish this...
Thanks for the review and taking the time to speak to our customer services team. I'm glad we were able to help.
02 April 2012
I have been using this item for a while now, usually to blend soup and sauces. I'm sorry to say that I haven't got on well with it. The blender makes a tremendous mess - even with high sided containers. The problem is that and there is no gentle setting - its all top speed and the blending stick sticks to the bottom of the pan the force is so strong. I thought it was me, but seeing that some of your other reviewers have experienced the same problem I would agree with then that this blender is not so good. I'm considering abandoning mine.
Thanks for placing your review. We'll be in touch shortly to help.
13 February 2012
I read the reviews on this hand blender and was excited about using it for my home made soups, I make a lot of home made soups and I thought this would be perfect!! there is no question that this blender is powerful, however you can not stop the blender getting sucked down to the bottom of the pan, this has damaged my non stick coating on my pan. Also there is little difference between the normal mode and turbo mode! I have lost faith in this and therefore I don't use it anymore! I am a regular shopper at Lakeland and its not often I'm disappointed with my purchases!!!
Thanks for your review. The My Kitchen blender can be used directly in a saucepan, however the manufacturer's guidelines for the saucepan should be followed too. It's best not to use metal utensils in a non-stick pan to protect the coating. We're sorry that you've had this experience and we'll be in touch.