05 January 2016
This machine was so powerful I couldn't control it. I followed the instructions to the letter on how to use it but each time I tried to blend soup myself and my kitchen needed hosing down! The suction is so great you have to pull it off the bottom of the pan or jug and then it whizzes out of control. The + and - control doesn't make any difference at all. However Lakeland being Lakeland responded in their usual "customer always right" fashion and refunded me without a quibble. I found a very good alternative with the help of a very knowledgable salesman in their store. Thank you Lakeland.
A note from the team
Thank you for taking the time to give us your feedback. I'm sorry that the blender hadn't been suitable for you and I'm glad we were able to put things right.