I'm going to confess, I was very sceptical as to whether this knife sharpener would work. I have tried so many sharpeners over the years, and they have all been useless, and I'm not very good with using a steel. However, I was encouraged that this one was being sold in Lakeland, and the assistant I spoke to assured me it would work. He was right! I didn't think my knives were too bad before, but it has completely transformed them, and is so easy to use! I also like the safety features, and the fact that it folds up small so can be stored easily in a drawer, but not so small that it will get lost. Well done Lakeland!