"Takes some getting used to - but then works brilliantly!"
05 November 2012
I recently purchased this wrapmaster and was initially disappointed with it - although it had excellent feedback the wrap kept on ripping off and generally not working - after I gave it a measly 1 star and poor feedback Lakeland with their usual excellent service called me and also emailed me to explain what may be wrong - and of course offered me a full refund. Well I have persevered with it - taking it apart several times - now it is working brilliantly - and is even better than I expected. So thank you Lakeland for your first class customer service - I love the wrapmaster!
A note from the team
Thanks for placing your review. We're sorry you're having problems with using the dispenser. When you load the roll of cling into the dispenser (by pressing in both arrowed buttons on the ends), the edge of the cling should be fed over the aluminium roll bar and the plastic lower lip (the springy one). Then close the compartment and off you go. After each press to cut the film, the starting edge of the next piece will be available at the three finger/thumb indentations on the plastic part. We hope that helps.