My husband particularly wanted us to purchase this as he found it tricky to use cling-film straight from the box, and he likes it. I find it heavy and awkward, and to me it seems counter intuitive. The instructions said that it should be taken from wall/cupboard door to use, which I'm dutifully doing at present. It then needs to be turned around, opened up (by releasing a small catch), the film pulled put, closed again (to cut it), then small catch pushed back in, turned around, and lastly, fiddled with to fit it back on the wall-fixing screws. 1 star as it cuts well and my husband likes it!