Mrs denise williams
03 October 2016
Ordered both the 18cm and 20cm saucepans and received a free small frying pan. I am very disappointed that the metal handles become very hot after about 20 minutes on the boil and in my opinion quite dangerous. I would say however that the non stick on the frying pan is brilliant.
A note from the team
Thanks for placing your review. We're sorry you find the handles get too hot when in use. You will find that most metal handled pans do get hot when in use. We would recommend when using the pans on a gas hob to ensure the flame just covers the base of the pan and not up around the sides of the pan. This will reduce how hot the handles will become. We'll be back in touch shortly to help further and put things right for you.