"Does not last long"
08 December 2016
I was thrilled to find this mug in Lakeland as I am a big Harry Potter fan. I used it most days and it's fun and a nice size. I look after it carefully - not put in dishwasher or microwave, but the HP transfers on the base came off and it had a few marks and scratches on it where the coating came off. Lakeland's helpful Customer Service advised me to take it back to the shop for replacement which I did with no problem. Unfortunately now two weeks later, the HP transfers have come off again. It still works well and is fun to use, so I won't be taking it back and generally I am happy with it.
A note from the team
Thank you for placing your review. We're sorry to hear of your experience and we'll be in touch shortly to help.