"Disappointing results - Poor quality product"
Having carefully followed the instructions I'm afraid the end result was simply undrinkable and I hence was poured down the drain. The poor quality of this product reflects badly on Lakeland. In the interests of customer care, and as a gesture of goodwill, I suggest Lakeland reimburse all of those who have discovered what a total waste of money this product is.
support_agent A note from the team
We're sorry to hear of the poor results you'd had. We've spoken to our buying team and they've offer some tips that might explain this experience. If you move the bag at all this could have disturbed the yeast and it might not have settled again. The yeast is a natural live product and this does lead to subtle variances in the brewing process. For best results they recommend placing the bag in a warm/ambient environment - around 20oC - 25oC and not to move the bag until the 14 days brewing process is up.Once made the beer should be drunk in 3 weeks, this is because the beer is sitting on top of dead yeast and this can spoil the beer.We hope this goes some way to explain the poor result and will be in touch soon.