"Warning - do not buy" Mrs Hathaway
03 July 2015
This product is utter rubbish and not fit for purpose. It stuck on the well cleaned glass for five minutes, fell off and smashed. We also purchased 2 cup hooks and a shelf and none of them would stay put. My husband put it all in recycling but I got it out and was going to give it to charity but have had second thoughts about that as it is not even fit for charity. Up until now I had faith in Lakeland goods but not now. I would not give this product any stars but I am not able to delete the one star.
A note from the team
We're sorry to hear you've experienced this problem. Our buying team have recommended that the suction cups must be wet and applied to a clean, flat surface. If the surface is textured the suction cups will not grip correctly.The cushioning plugs should be applied to the sides of the product which are in contact with the wall - placing the plugs in position use a twisting and pushing motion. We hope this helps and will be touch soon.