"Not as expected"
I purchased this Xmas tote and also a Sand one. Neither of them stand up unless completely full and the sides still look very creased. I have been unable to straighten them and this spoils the overall look. Wish I had read the reviews before I purchased them. The colour is inconsistent too - a very different red on the handles ( almost pink) and a different red again on the inside. Nothing matches. Very disappointed!
support_agent A note from the team
Thanks for the feedback and taking the time to speak to me on the phone. I'm sorry that the tote wasn't as you expected the store will be happy to put things right.