"dissapointed"
I bought the Shark mop on a special price deal, I have had two Shark mops previously and they were great although they only seem to last a couple of years, this one is nowhere near as good as the first ones I had, the others were push and pull to control the steam action this one is quite pathetic and very little steam dampens the cloths, I find I eventually resort to hands and knees to get a clean floor, I'm really disappointed with this newer model. Also it took about 15 days to arrive and the parcel was burst open and the filling jug missing, I've never had bad postage from Lakeland before.
support_agent A note from the team
We're sorry to hear you've been disappointed with this product and hope you find a suitable alternative.