"HG Mould Remover"
08 May 2017
Brilliant- does just what it says on the tin!
Product number: 20284
08 May 2017
Brilliant- does just what it says on the tin!
25 April 2017
This review is for the spray bottle and not the product itself. I was sent this as a replacement for Blitz That Mould spray after several bottles had leaked. Getting the top off the bottle in the first place was difficult and the tube that comes with it wouldn't fit into the top, it's too wide, even my husband couldn't get it in. That didn't matter as such because Lakeland also sent me a pack of Anyway Spray Magic Tubes which fit into the spray top perfectly. But what is confusing me is the advice on the label which says to remove the spray top after every use and replace the cap. What?!?
Thanks for the feedback, we'll be sure to pass them to the manufacturer. The advise on the label is a recommendation from HG because of the nature of the product.
19 April 2017
I have just bought this product from your store in Westfield E15. I am unable to use it however as the spray function does not work. I have rheumatoid arthritis in my hands and this is the most difficult spray nozzle that I have ever attempted to assemble. The product inside the spray may be excellent but I have no way of ever finding out!!The actual spray function does not operate correctly. The problem appears to be with the design of the product - it is also impossible to assemble the cap/spray mechanism if, as I do, you have a disability which affects your hands or your fingers.
Thanks for placing your review. We're sorry the spray trigger hasn't worked or our suggestions, and you haven't had the chance to use this mould remover. As discussed. Please return this product back to your local Lakeland Store and our colleagues will be happy to help further. Don't forget to take your receipt, bank or card statement as proof of purchase.
03 April 2017
I think this is brilliant and leaves everything in the shower lovely and bright. Just one niggle, every bottle I've had, I've had trouble with the tube connection to the spray. Very frustrating and I resort to decanting it into another bottle.
28 February 2017
Did not think I was entirely unintelligent but fixing the spray unit to the top of the bottle including the connecting straw proved impossible to achieve. In the end, I decanted the liquid into an old daily shower cleaner bottle but, in doing so, managed to get bleach onto my clothing which was a nuisance. When I did use the remover, it was the best product I have ever used to remove mould from the tiling in the shower but the package definitely lets it down. A five star product in a one star container.
Thank you for your feedback. We're sorry to hear that the trigger spray has been a little tricky to assemble - we hope that it's just a one off fault and that you'll consider purchasing this popular and effective product again.
19 January 2017
My review title says it all. The mould remover works well. I'm still on my first bottle, but the spray mechanism has already broken twice. They sent me a replacement for the first one, and I've just requested another (contacted the company directly) - will see if they agree to send it. Otherwise, I will have to buy another bottle. It's not a product you use often, so sometimes the spray clogs. I took mine out today to give it a wash, hoping to make it work again, and found that the tubing that sucks up the liquid was cracked - no wonder it wasn't working.
Thank you for placing your review. We're sorry to hear of your disappointment and we'll be in touch shortly. To prevent clogging or damage to the spray trigger, rinse well with warm water after every use.
09 January 2017
I have tried many times to get rid of the mould in our bedroom (damp flat problems!). The damp & mould problem has been really annoying & bad for my health (as I have asthma). Nothing got all the mould off... until I tried this spray. Thank you, it works brillianty! As other reviewers have said, it takes ALL the mould off, like nothing else. Works in the 30 mins it says on the bottle. Would DEFINITELY recommend this
16 November 2016
This spray has worked well in my bathroom - but the spray mechanism has stopped working (it seems the tube is way too short) and the bottle is still half full
We're sorry to hear you've experienced this problem and will be in touch soon to help.
05 April 2016
I have some really bad blackmould on my grouting that bleach just doesn't shift. I have also used on that orange mould that you get in the shower too. This spray is just the job. Spray on. Leave 30 mins and then scrub off using a dampened Lakeland tile and grouting brush. Wipe off with a cloth and you are done. The best thing of all is that if it doesn't quite come off, the spray keeps working and after about a month, only the most stubborn stains remain. The mould takes much longer to return too. Beware, it bleaches material.Wear gloves especially if skin is sensitive.
29 February 2016
A product that finally works!. I have tried many others including another currently sold by Lakeland but this one finally shifted those stubborn black marks that other makes have not touched and without any scrubbing. Just spray, leave and rinse. Only downside is that it does have a very very strong bleach smell so it needs to be used in a very well ventilated room.
11 February 2016
Great product - I've bought it before & it cleans the mildew & grout brilliantly. But why can't they get the nozzle right? The tube that fits in the nozzle head just would not not go on! In the end my partner with a small pair of specialist pliers sorted it. But I'm not incompetent & it would have bee. Impossible for a lot of people to sort!
Thank you for placing your review. We're delighted to hear how well the mould remover works for you. We've passed your comments about the nozzle on to our buying team.
20 January 2016
I use this on our shower, which despite having an extractor fan above it seems prone to get black mould. I spray it on, leave it for about 30 minutes and then shower away. Like others I was unable to fit the tube into the lid of the last container I had, so as I'd just emptied a "CleanShower" spray, I used the lid and tube from that. The other bonus is that the tube is longer than for the HG Mould remover and fits almost to the bottom of the container, so I'm not left with a half empty mould remover that I can't use.
14 January 2016
I've been using this for years. It works so well. Yes, you must make sure room is well-ventilated. I am leaving this review to also verbalise issues with the spray top. In my case, I can NEVER get the straw into the cap. So I have been using the same, functioning spray top and straw(tube) over and over, transferring from my previous bottle to new one. I often wonder how more vulnerable people put the tube into the top.I recommend the product but wish the spray was more user friendly. If the product didn't work so well, I wouldn't be so forgiving!
We're sorry to hear you've experienced this problem and have passed on your suggestion to improve the tubes to our buying team to consider improvements.
06 January 2016
Had a troublesome area at the bottom of my shower unit - I have had the silicone replaced more times than I can remember trying to keep it clean. Then I heard of this stuff - the mould just disappeared.
24 November 2015
I always buy this product and certainly removes the black mold. However, like many of your reviewers, I find the trigger spray no longer works - I pump away but nothing comes out. This is very frustrating as the bottle is three-quarters full. It's obviously a common problem. I would love to buy more but the spray bottle does not work after a while. Is this being ADDRESSED ?? as you do keep saying, Your sorry !!
We're sorry to hear you've experienced this problem and will be touch soon to help.
12 November 2015
This is a great product. However, it stopped spraying after a while and I realised the inside 'straw' was broken in half so couldn't reach the bottom of the bottle? I decanted it into another spray device. Just ordering another one as I'm sure it was an odd fault.
11 November 2015
Works well, but as with other reviewers, I have a bottle over half full that no can no longer be used due to the faulty trigger.
Thank you for placing your review. We're sorry to hear of your experience and we'll be in touch to help.
22 October 2015
The formula does exactly as it promises. Wonderful stuff. Only complaint is that I can never get more than halfway through the bottle before the spray nozzle clogs and I have to start using a cloth to put it on. This has happened on every bottle I've bought.
07 October 2015
This is our third bottle of HG Mould Remover. We only got two-thirds of the way down the previous two bottles before the nozzle stopped working and we had to tip some of the contents out over the affected area (which is wasteful as far too much is used like this and you end up breathing in too much of the chemical). The same has happened with our third bottle and it was only when I came to write a review that I discovered we are not alone with this problem!
We're sorry to hear you've experienced this problem and will be in touch soon.
14 August 2015
The mould cleaner does works well. However, as other reviewers have said, the trigger pump stops working after a while. This seems to be a problem for all the HG products - I also bought "HG Grease Away" (from Lakeland) and the trigger pump has broken on that, too.
We're sorry to hear you've experienced this problem and can appreciate your frustration. Thank you for giving us the opportunity to put things right for you.