"Very pretty but very disappointed" Miss Yvonne Adams
05 August 2016
I wish I had read the reviews before buying these from the store a couple of weeks ago. I purchased 3 boxes to make 48 cupcakes for a colleague's party and to keep a supply as they are such a pretty design. Like other reviewers found, they became almost translucent with baking. But also, when the cakes cooled, many cases separated from the cakes so it looked as if they had been removed from the cases and put back. Luckily I had made enough extra cakes to provide 48 good ones. I returned cases to the store and received a full refund for all 3 boxes. Excellent service from staff - thank you. .
A note from the team
Thank you for your feedback, which we've now passed to our buying team to see. We're sorry to hear you've experienced this problem but pleased to hear you saved the day!