"Makes good coffee"
This machine makes coffee at a good temperature and I love the single cup option. One negative: the base of the permanent filter is solid ie mesh only on the sides. (You can see this very briefly in the product video.) This means the coffee grounds retain a lot of water - approx half a cup. So if you want 6 cups of coffee, fill the tank to 6 1/2 cups. The retention of water also makes cleaning the filter messy. Drier grounds are easily tapped out into the compost bin. The single cup filter design should have been copied for the main filter - it's much more efficient!