06 October 2016
My last travel mug was the Lakeland product, very pleased with it but difficult to clean lid, so decided to try the Oxo product, which is easier to clean but disappointed with heat retention. The outside of the flask gets quite hot but the drink barely kept warm for an hour. If I return my latest product can I change it for the Lakeland flask?
A note from the team
Thanks for placing your review. We're sorry you've been disappointed with this travel mug. Please return it to your local Lakeland store and our colleagues will be happy to help. Don't forget to take your receipt as proof of purchase.