"Disappointing response from Lakeland"
09 November 2015
I am disappointed with these freezer boxes - the old ones with separate lids were far better. I feel the same as all of the other reviewers. I did order 3 packs because they are the nearest I can get to what I want anywhere locally. The larger boxes are too shallow and when full become unstable. What disappoints me most is the reaction from to the reviews from Lakeland. Everyone has made the same point but nothing is planned to rectify the situation. I expect better from this Company.
A note from the team
We're sorry to hear you've been disappointed with this product and our response to other reviewers. It's always disappointing when a previous favourite disappears from sale, to be replaced by a different size version. Our buying team took the decision to discontinue the range due to lack of demand but have already seen this new style prove to be very popular. However we will monitor customers feedback as it also reflects on sales.We'll be in touch soon.