"Works well but scratches easily"
28 December 2010
I bought this especially for Christmas entertaining. Always useful for warming dishes and keeping food hot (especially takeaway dishes). My tray didn't come with any instructions but I was able to use it without. Another reviewer mentioned that earthenware dishes scratched the surface - I found that all my dishes caused scratches - a bit of a shame on the lovely brushed steel. Overall a good product, but I will ask customer services to send me instructions and it would be better if the surface was harder wearing.
A note from the team
Thanks for placing your review. Sorry you didn't receive an instruction booklet with the item. I'll be in touch shortly to help.