"You have had years"
14 January 2016
I have been using the evenslice for 2 years or more and still find it good it's used everyday, regarding the knife cutting into the piece at the bottom can I just say take care at the end of the slice it wont be so bad. Now come on Lakeland you have been selling this item for what 4/5 years and yet I still see in your replies when people suggest spare parts, "We're sorry to hear you've experienced this problem, we don't carry spare parts for this product but will pass on your comments to our buying team to consider an improvement" 5 years could have made improvement's like a spare part.
A note from the team
We're pleased to hear that you continue to enjoy using this product and must thank you for your warning to others which should help those a little too over eager. Our buying team have to consider many factors when considering offering customers the option on purchasing spare parts. It maybe our supplier sells the item complete due to costs involved or that the part is the major piece so the price we'd need to charge would be too close to the actual complete unit price. We'd also be expecting the customer to assemble the part themselves, and although many customers would consider themselves capable of carrying out such a task, we wouldn't want to hear of any injuries caused to our wonderful customers as a result - especially without the appropriate tools available to them. We hope you understand we do consider your requests seriously.