"Handles too flimsy"
We bought our box a couple of years ago and find it so handy, especially the tray insert. However one of the tabs has partially come away from the tray and will soon break off completely. I was about to buy a new one, but read the reviews first and am concerned by the number of other customers who have had a similar problem. As these issues have been going on for a number of years (first review I read was from 2011), I was wondering whether the tray handles have been made more robust, or whether alternately I can just buy a new insert, rather than the cost of a complete unit?
support_agent A note from the team
We're sorry to hear you've experienced this problem. The feedback from recent purchases appears to suggest we've turned the corner on the problem with the lifter tabs. This handy storage container continues to be popular so we hope you'll consider investing in a replacement.