"Shame about the gas!"
30 December 2009
Like the previous reviewer I too received the blow torch as a gift. My husband was not best pleased to be told, when he bought it at your Bicester outlet, that they did not stock the gas. He also wasn't told what sort of gas he needed so he assumed that he'd have to wait until after Christmas to buy something suitable, whereas he could have gone straight to a newsagents. Neither of us being smokers, it hadn't occurred to him. Perhaps you should have a suitable notice on the shelf alongside the product and also tell your staff to make customers more aware of what is needed when purchasing this item. I shall look forward to trying it out - eventually!