Customer reviews
Showing reviews 1 - 20 of 33
“Wonderful!
”
by Mrs Pemberton
I love this! It's so easy to use, guarantees excellent results, and is so easy to clean. I don't know how I ever managed without it!
Published 25 Apr 2012
Did you find this review useful? Yes, I found this review useful
“Smooth Mash
”
by Kirsty
I loved this ricer and always used it to get perfectly smooth mashed potato quickly. Unfortunately the top handle snapped halfway along the shaft during use, not sure why but perhaps it was weakened due to washing in a dishwasher (always did it in the top rack though)? Going to replace with the metal version, a must for perfect mash!
Published 20 Sep 2011
4 customers found this review useful. Did you? Yes, I found this review useful
A note from the team: Thanks for placing your review. I'm sorry the handle has snapped. I'll be in touch shortly to explain how to swap for another item.
“really useful
”
by Lin
I've probably had my ricer for a couple of years, and would never go back to a conventional masher. However, last week, the handle (as it's made of plastic) snapped in half, therefore making it difficult to use. I bought another one from a departmental store, but it does not do the job as well because unlike this one, the metal plate does not lock down. I have just ordered the chef n potato ricer, hoping for the additional cost that it does the job as well, without the risk of the handle snapping
Published 27 Jul 2011
4 customers found this review useful. Did you? Yes, I found this review useful
A note from the team: Thanks for placing your review and for taking the time to talk on the phone. I'm glad we were able to resolve this for you.
“Great mash but not sturdy enough
”
by Mrs Gillett
The concept of a ricer is a good one, and since I got this I now can't live without it. Unfortunately, being made of plastic the hinges broke after about 6 months of use (and we don't have mashed potatoes that often). Lakeland were great in replacing it, however my replacement has now broken in exactly the same place, leaving me to thing that it isn't strong enough. I don't use hard potatoes, and I only have small hands so it's not like I've forced it too hard to break - just perhaps a cheap option for a ricer which only has a limited life. I'll be buying a more sturdy one this time
Published 21 May 2011
6 customers found this review useful. Did you? Yes, I found this review useful
A note from the team: I'm sorry that the hinges on the potato ricer had snapped. I'll be in touch shortly to put things right.
“Not as good as my 20yr old traditonal masher!
”
by Mrs Murphy
Tried to get on with this but really couldn't - I ended up having to put potato through a few times before it was really mashed, then ended up reverting to my old potato masher. Needless to say I have taken it back.
Published 18 Mar 2011
11 customers found this review useful. Did you? Yes, I found this review useful
A note from the team: Thanks for placing your review. I'm sorry you've not been able to get on with the masher. I'll be in touch shortly to help.
“Excellent
”
by Catherine
I have had one of these for years. As far as getting it apart to clean, I recommend using a damp dishcloth to grip the inner tube and twist to remove it. From that point it easily comes apart.
Published 15 Feb 2011
6 customers found this review useful. Did you? Yes, I found this review useful
“Design Fault?
”
by Gareth
It might be an idea to ask the designers to fix the problem where potatoes/plums/whatever is being "riced" stick to the side of the plunger as it goes down. It feels as though every "scoop" needs to be done twice: once for the main plunge and twice to get the bits that got missed the first time. Unfortunately, as it takes twice as long to mash, the spuds are cold by the time they reach the table. Eugh!
Published 28 Oct 2010
7 customers found this review useful. Did you? Yes, I found this review useful
A note from the team: Thanks for placing your review. I'll be in touch shortly to help.
“Stuck!
”
by Mr McConaghy
I bought this ricer today and used it this evening. It was very easy to use and made lovely mashed potato. However, it is now totally impossible to remove the inner sleeve to clean it or change the disc - jammed solid after about 30 seconds use for enough potatoes for 2 people.
Published 13 Aug 2010
7 customers found this review useful. Did you? Yes, I found this review useful
A note from the team: Your feedback is appreciated. We're sorry to learn of the difficulties you've had with the potato ricer, and we'll contact you straight away to help.
“Hard to clean
”
by Mrs Scott
Made lovely mash for the first few uses but the inner ring is now jammed in and I can't get it out to clean the ricer properly. It's a shame as even though it was long winded loading up enough potatoes to make mash for 6 people it was nice smooth mash when it worked and a lot easier for me as I'm disabled and struggle with a standard masher.
Published 30 May 2010
8 customers found this review useful. Did you? Yes, I found this review useful
A note from the team: Thanks for placing your review. I'm sorry that you are having problems with the item.I'll be in touch shortly to help.
“too watery
”
by diane
I was looking forward to this gadget but im afraid it does not cope with cooked potatoes very well. They have to be really really soft and then that means that they are watery. Im afraid I wont be using this again An ordinary masher is better.
Published 14 May 2010
8 customers found this review useful. Did you? Yes, I found this review useful
A note from the team: Thanks for placing your review. Sorry that the Potato Ricer has been a disappointed. I'll be in touch shortly to help.
“You need muscles!
”
by emma
I have really tried to love this product as the mash potato is wonderful, however, you really need to have a lot of strength to push the potatoes through. If you over cook them it works easily but the mash is watery. I'm now forced to write a review as the ricer snapped last night! Very disappointing.
Published 29 Apr 2010
13 customers found this review useful. Did you? Yes, I found this review useful
A note from the team: Thanks for placing your review. I'm sorry that the item has snapped. I'll be in touch shortly to help.
“Potato ricer
”
by Paula
I don't know if there has been a change to this product as I can't understand the bad reviews - I've had mine for years and LOVE it. In fact I used to buy one as everybody's housewarming presents :o)
Published 20 Feb 2010
8 customers found this review useful. Did you? Yes, I found this review useful
“Potato ricer
”
by Mrs Gemma Harris
Fantastic product at first but then found that I had to really over boil my potatoes so I could actually put them through the ricer, which often left the mash really watery. The product snapped when I tried to cook the potatoes to normal mash consistency and is now beyond repair.
Published 01 Feb 2010
10 customers found this review useful. Did you? Yes, I found this review useful
A note from the team: I'm sorry you've had such difficulties with the ricer. We'll be in touch shortly to put things right for you.
“Very disappointing product
”
by Sue
I did a lot of research before buying this item what a disappointment. I have tried potatoes, vegatables even boiled eggs the only thing I have not tried is oranges. I'm better off getting the processor out. Will not be recommending this product to my friends.
Published 09 Jan 2010
5 customers found this review useful. Did you? Yes, I found this review useful
A note from the team: I'm sorry you've had such difficulties with the potato ricer. We'll be in touch shortly to put things right for you.
“Very disappointing product
”
by Elizabeth
I bought this product to make lump free mashed potato for my baby. Perhaps my ricer was a badly made one but the pusher is far too small and the potato merely squelched back up the sides and hardly anything went through the ricer blades. It made a big mess everywhere, the potato was by then cold and still lumpy and so I gave up. When I lifted the pusher out the blade was stuck to it and some of the potato just fell through into the bowl, unmashed. Unfortunately I shall be returning my product for a refund, and buying a better product elsewhere. Very disappointed. I am only giving this product a 1 star because I can't give less!
Published 01 Dec 2009
7 customers found this review useful. Did you? Yes, I found this review useful
A note from the team: It's always disappointing to hear that one of our products has not been up to our usual standards. I'll be in touch about the faulty potato ricer, please accept my apologies.
“Great mash every time
”
by Ms aston
Gives fantastic results - you'll never have lumpy mash again. The only criticism I would have is that when you put the potatoes through the ricer, some potato does squeeze out the top (perhaps the "plunger" part is just slighly too small).
Published 22 Oct 2009
7 customers found this review useful. Did you? Yes, I found this review useful
A note from the team: I'll pass on your suggestion to imrove the product to our Buying team.
“Potato Ricer
”
by Adelene
My favourite kitchen gaget! It's so easy to use (and clean) and makes the best mash ever. The only negative I can think of is, If your trying to down size your portions~You don't have a hope with creamy mash, you'll just want more!
Published 16 Sep 2009
8 customers found this review useful. Did you? Yes, I found this review useful
“No 1!
”
by Catherine
I've had a potato ricer for a number of years now and my three children wouldn't go to university until I'd bought them one to take with them! A number of friends, relatives, neighbours and my children's fellow students have also been out and bought one after seeing the results of mine - what better advertising can you get?
Published 08 Sep 2009
7 customers found this review useful. Did you? Yes, I found this review useful
“DIsappointing
”
by Mrs Morrison
Bought this item a while ago. It's a brilliant idea. But I used only once. It made a mess instead of mash:( Not even trying to use it again.
Published 05 Aug 2009
4 customers found this review useful. Did you? Yes, I found this review useful
A note from the team: I'm sorry that the product didn't live up to your expectations - we'll be in touch shortly.
“Best kitchen product you will ever buy!
”
by Anthony
I'm suprised at the rather negative comments here about the refilling and the washing. My potato ricer is easily the BEST piece of kitchen equipment I've EVER bought. Very simple to use and produces perfect results, as long as you've boiled your potatoes correctly first (the ricer cannot be held responsible for sloppy cooking!). If refilling it a few times is not for you, I suggest you stick to ready meals! The ricer is brilliant and is always in use in our house. I've only ever used it for spuds. Reading other reviews here, I shall have to give oranges and swede a try!
Published 22 Jul 2009
5 customers found this review useful. Did you? Yes, I found this review useful
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