26 July 2011
I purchased this lighter for my Aunt as she was having trouble lighting her cooker. It worked like a dream but has now ran out of gas. I have taken it home to refill but think I will have to throw it away as I found it impossible to refill. What was even more disappointing was reading all these other posts from 2009/10 citing the same problem - why hasn't it been recitified yet? Most unlike Lakeland - I am really quite shocked. Please, please rectify the problem.
A note from the team
Thanks for placing your review. The handy lighter can be refilled by placing the nozzle from the refill cartridge into the hole at the base. The lighter must be locked before refilling. Please allow to stand for 30 minutes after refilling before lighting. I’ll be in touch to put things right.