"Great Item - shame it cracked."
24 October 2011
We love this steamer - have used it regularly for just over a year to cook our rice - unfortunately the base has cracked which is okay if you are really quick when you put water in and once it has heated up the crack does not leak - one day it will though - will have to buy replacement soon - was hoping not to have to as they are not cheap!
A note from the team
Thanks for letting us know about this. Foods with high sugar or fat content can reach very high temperatures in the microwave. Working with our supplier we developed the red microwave saucepan which is slightly more flexible allowing it to withstand these higher temperatures. The red saucepan is also happy in the dishwasher. We'll be in touch about a replacement.